Fotor is an online photo editor with 350 million users that from all round the
globe. Fotor was once called Photoshop Lite by the BBC because of its ease of
use and its ability to satisfy most of your photo editing needs. "I find using
Fotor is simple and straightforward. I believe tha...
Poor Support Communication
I went to cancel my trial but there was no obvious way to do it on the app. So I contacted support and they told me I can only cancel on a desktop - and then said that I’d be charged for ending the trial. First off there was no payment, they do nothing to prompt you of this “payment” for a FREE TRIAL, and every time I messaged support, the person I talked to wouldn’t help me cancel my account, and kept making excuses. They freaked me out about having to pay something, and then when I told them I didn’t sign up to pay and didn’t receive any notifications, they avoided answering my direct question. They then contradicted themselves and all of a sudden didn’t know what I was talking about. Extremely wishy-washy and all I can say is, at least the support, that this app is poorly managed, regardless of if it has good features. I just never had such an annoying support person who obviously didn’t know what they were taking about and then confused me, claimed I owed money, then when I lashed back acted like they didn’t know what I was talking about. They couldn’t even tell me how to cancel it.
I wanted to test out their premium membership and they told me that it was $3 per month and $27 yearly so I choose the $3 per month. They then charged me $27 and when I reached out to them they tried to tell me it was $8.99 a month and then $3 monthly with a down payment of $27. So when I asked them to change my plan over to the $8.99 one they completely shut me down and refused to give me my money back! Money which I didn’t have! The customer service person i talked to was extremely rude and would not listen to my complaints. And they didn’t even ask me if I wanted to confirm my purchase. They just took my debit card information and charged me. At one point the customer service representative stopped answering me which was extremely unprofessional. I would never support this app or this company! They’re a giant rip off and extremely rude to customers who were just trying to fix a situation with their subscription.
Unlike all other photo editing apps, when I go to open a photo to edit in Fotor, it forces you to find it by date and not by latest added in the iPhone camera roll. So if you have 1000 images and you add a new photo from your computer to the camera roll, good luck finding it! You will have to scroll over and over your images until you get to the date the original photo was taken. All other photo apps default is whatever photo you added last to the camera roll. So if a customer send me a photo to edit and I added to the camera roll, it’s incredibly annoying to find it with Fotor.
Can I make a recommendation?
I absolutely love this app, and I use it very, very often. I would love to see a way to put the same set of edits on a group of photos. For example, I had picked 7 shots of my daughter to edit, but instead of trying to do the exact same edits 7 different times, I'd love to just be able to apply the same edits to all of the photos together. Awesome app, but please roll out this option, and it'll be the best app on the planet!
I have used Fotor for a few years now, but I still love the classic templates the most! I have a clothing business and I am able to post pictures with close ups of the fabric or a specific design as well as a picture of the entire outfit and different pieces! Thanks Fotor for making this kind of posting so simple and easy to use!
Love hate relationship
I love this apps editing tools, especially the focus, and curves. This is my go to app for editing my cell photos. I LOVE the focus tool, and is pretty much the reason I use this app over others. The things that seem to need some work are the filters, temperature and the vignette. The filters need to much manipulating to make it look good and worth my while. The vignette goes from 0-100 with it literally being on 1. The temp runs a little orange. Ultimately I do a bulk of my editing on here, and then use filters, temp and Vignette in instagram.
No longer recognizing subscription
After many attempts to restore my purchase after my pro account suddenly disappeared, I uninstalled and reinstalled the app. It still will not restore my purchase. I have tried this twice and checked to make sure my subscription is current, and it is. I see from reviews that I’m not the only person with this problem. To the developer, I’m on an iPhone 11 Pro with all software up to date. This is clearly a widespread problem, so I suggest you fix it asap. As it is, I’m going to see if Apple will issue a refund because I’m not getting what I paid for.
Less features on app than computer
Disappointed. I had found this on google off my iPhone for a red eye remover and although it gives the option on their website for beauty edits it doesn’t work, or should I say cooperate when I tried to use it. The problem was it wouldn’t allow me to pin point edit my photo because there is no “zoom” on the page. It suggests that you use the app for full benefits however, on the app it doesn’t even have the option for the beauty edit! False advertising much?
I'm in love
This app is perfect for anyone who wants to just edit photos together, to a experienced photographer looking to showcase their work. This app is for everyone. The editing tools are easy to use and nothing is hard to find. 10/10 would recommend to others.
I am a photographer by trade and I have been using Fotor lately to edit photos I take on the go and my clients can’t tell whether I’m using my software or this app! THIS APP IS THE BEST! You guys did an amazing job on this one. I tell everyone I know who may be interested about Fotor. Again, GREAT JOB! Regards!
Great filters but don't like the Update
I've been using this app off and on and it's straight forward. A lot of options for the filters, cropping etc but this new update with its display got rid of all the categories (cinema , favorites, b&w). Not a fan. Now it's endless scrolling to find them. Other than , it's okay for me.
Simple and Cool
I’m an author in Wattpad and I have to add banners and stuff to make it more neat, but I couldn’t find something to make them until I ran across this app. Everything is free of charge while others charge you for a type of lighting on your photo but it’s so far cool and I love love love it.
An Amazing App!
Thank you Fotor for helping us to capture lasting memories with all your photo features making the world a more beautiful place to be in! I have had so much fun utilizing your ideas and themes. And with all you continue to offer the possibilities are endless!
Great Photo Editor!
Living in the mountains I often take my phone into the backcountry. The views are remarkable! This app makes the editing process of my pictures very easy, effective, and with multiple options!
Love the actual app
The app itself is pretty great! HOWEVER, twice today a WISH app appeared featuring a penis weight, complete with cartoon twig and berries. This is not an adults only app so beware of bad ads if you’re near kids or at work. I wouldn’t take away 2 stars just for that, but it’s impossible to get a hold of customer service from my iPhone to report the ad.
Yes. Fotor - Photo Editor & Design is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 18,234 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Fotor - Photo Editor & Design Is 24.9/100.
Yes. Fotor - Photo Editor & Design is legit, but not 100% legit to us. This conclusion was arrived at by running over 18,234 Fotor - Photo Editor & Design User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Fotor - Photo Editor & Design Is 24.9/100.
Fotor - Photo Editor & Design works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment: