Company Name: iScape Holdings Inc.
About: iScape is the No. 1 app for landscape design.
Listed below are our top recommendations on how to get in contact with iScape: Landscape Design. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iScape: Landscape Design. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of iScape Holdings Inc.
Contact e-Mail: [email protected]
Purchased pro version, keep getting error messages and would not allow me to add any items. No customer service number and email never gets a response back. Can't get a refund or access old designs. Really sad.
by Su-Per5
Let’s start with the free version. There are only about 20 plants it will give you to work with, which is useless. I could do more plant design just playing the Sims.
Second it’s extremely slow. It can take up to a 10 count for it to change screens. And they want you to pay $20 per month??? For that? No way.
And what about a cheaper (or free) trial version. Come on. You really want to charge a person $10 for a trial. What if they open it once, it’s slow and clunky (like the free version), doesn’t have what they’re looking for, and they don’t use it again? I’m not paying $10 for that.
I’d happily pay you $10/month if it was a well built app, not slow, and it worked for my purposes. I have a lot of garden to design. I would not ever pay $20/month. If you want that price, you’re limiting your clients to professional designers and landscapers. And maybe that’s what you want, but you would make more money by offering it to the everyday homeowner for a more fair price. You could sell this to 1 landscaper for $20/month ($220), or 5 everyday middle class consumers for $10/month ($600)...after a FREE 7 day trial...because who doesn’t offer that? As another reviewer pointed out $220 is a lot of plants I could buy. Or I could pay an actual landscaper and not have to do the work, but what fun is that.
by Rdyornot
I just completed a stone retaining wall around a new flower bed and decided I would try out the full version of the app (I had tried the demo before - original review is below) - I was enjoying myself as well. I had known the app's plant image library was limited but the user is able to insert their own photos in the upgraded version of the app, which was acceptable.
The app does not allow you to insert your own photo directly into your project, it must be uploaded to iScape's server first - and to do that you must first agree to give up all rights to your photos to the vendor, to use, sell, distribute, or just plaster all over their office as some corporate stalkeresque wallpaper. This is insane. I know my pictures aren't going to be hanging in any gallery, but they are *mine* and i'm not going to give them away to a peddler of overpriced software.
What it actually is is a demo for yet another app that wants a monthly subscription to access any meaningful features. The 'free' (demo) version gives you access to 16 trees, 7 shrubs, and no constructed elements (paths, gazebos, boarders, etc.) Which makes is almost completely unusable. The app itself seems perfectly fine, just unusable without a subscription.
by Hermia H.
I downloaded this because it was well reviewed, but after downloading it and pulling it open I can’t get it to do anything. I tried both the 2D design and AR options, it takes a while for the screen to switch and once it does and you should be able to start to create it’s just a black screen with either the camera options around it, or some green indicator lines and nothing else. The camera image never actually loads, and no other options ever appear on your screen. You also can’t go back and so have to close out the whole app in order to try again, which is futile because it’s the same problems over and over. As time consuming and slightly frustrating as sketching everything out to scale by hand is, it’s honestly preferable if you’re just looking to do something for your yard.
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