Volvo Cars Reviews

Volvo Cars Reviews

Published by on 2024-10-23

🏷️ About: The Volvo Cars app is a comprehensive app that provides a range of services to enhance the Volvo experience. It allows users to remotely adjust the climate system, track charge levels and electricity consumption, schedule service appointments, access information... Show more


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
43.6%

👿🤬😠 Negative experience
42.5%

🙄💅🫥 Neutral
13.9%

~ from Justuseapp.com NLP analysis of 40,865 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Built in nav interface rarely finds the destinations I am searching for

- Phone interface is preferred for searching and sending destinations to the V90’s nav unit

- App can start the car without getting something installed by the manufacturer

- App works flawlessly

- Sending commands takes about 30 seconds

- Charging/plug-in-related alerts are awesome

- Seeing how much gas is left in the car

- App looks beautiful



Read 28 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Buyer Beware

2022-05-22

If you purchase VolvoCars, be aware that Volvo may choose not to refund your money in the event that your subscription is still active but you do not purchase an additional Volvo. That stipulation is in the Terms and Agreements policy you must review when purchasing VolvoCars ; however, I somehow ... Show more

Not impressed with the app

2022-06-23

We just picked up our Volvo C40 yesterday. After owning four different EVs/PHEVs over the years from different manufacturers we’re keenly aware of what the competition can and can’t do with their apps. VolvoCars looks beautiful. That’s it. The charge status does not update. We plugged the car in a... Show more

Forget CarPlay. Just make something basic work.

2022-07-24

When the gps didn’t work for half a day, I shrugged. Sure, it’s an $80k vehicle, but these things do happen with software. When it didn’t work for 3 days, I started deep breathing exercises. When the Volvo app disconnected from my car and did not recognize that I was signed into the profile on my c... Show more

Never had an issue until now

2022-08-25

When I had my 2019 xc60 VolvoCars then worked flawlessly. Fast forward to my 2022 model and VolvoCars has changed a bit. Everything looks great, nice and simple however it works when it wants. When I remote start the “start” option says “stop”. So as long as the car is locked I have to hit stop i... Show more

Disappointing Feature Set

2022-09-26

Really the only reason to have VolvoCars and to pay the annual Volvo OnCall extortion payment is if you live in a cold weather area. Unfortunately, the XC90 has bad seals on the rear door handles which in cold weather freeze the interior door latch in open position. So you have to wait 25-30 mins ... Show more

Disappointed

2022-10-27

After multiple attempts of trying to get VolvoCars to function properly, I decided to contact support. The response I got was the following -

-“Thank you for contacting us. I am sorry to hear that you are having trouble with your Volvo On Call app. When running a new fault tracing which is... Show more

App is useless

2022-11-28

I love my Volvo vehicle, however VolvoCars is completely and utterly useless. There is a significant delay from when I tap a button in app (ex. Lock doors) and VolvoCars trying to communicate with the vehicle. Every time I have tried this, VolvoCars gives me an error message saying after several... Show more

Simply doesn’t work.

2022-12-29

Volvo cars are great, and the Volvo infotainment is getting better with AAOS – kudos where it’s due. But this Volvo app is useless – and it does NOT seem to be getting any better, which is really worrying.

VolvoCars is at best unreliable, at worst doesn’t work altogether. I’m not talking ab... Show more

The problem is in the car...

2023-01-30

It seems that the problems is largely related to the car having trouble connecting to the network. Therefore since functionality of VolvoCars depends on it then VolvoCars , which already can use improvements, gets low rated.
1. Cannot configure notifications. I want to have options on what I... Show more

Underwhelming

2023-03-03

I am very surprised that VolvoCars is so rudimentary and has so many problems. Volvo is a luxury brand and I expected VolvoCars to behave better and have more functionality than the Honda I traded for my Volvo. The only functions performed from VolvoCars are remote start, lock/unlock, and flash ... Show more

Volvo keeps releasing new versions to hide the bad reviews

2023-04-01

The only useful feature in VolvoCars would be the remote start. I say “would be” because it doesn't really work consistently. I have an xc90 T8. With that vehicle, there are 2 remote start versions. When it is plugged in, it isn't really a remote start. It is "preconditioning" and it almost never ... Show more

Not useful- I’d rather use a key fob

2023-05-03

I literally only use this all to pre-start my car and make sure it’s locked. All things that come standard with other make key fobs.

VolvoCars at times logs me out or will not work. For example, today I was out with my 11 month old son and dog. I wanted to run a quick errand since I was nea... Show more

App lacking functionality and responsiveness

2023-06-03

I’m not sure why Volvo decided from a corporate perspective that they would not invest in their development team to build an awesome app, or that they think their customers don’t care or use VolvoCars enough to make the investment to improve it, but I am here to say I care and use it a lot. Every ... Show more

A good start with the app

2023-07-05

A solid app, a few additions would good to have

- Lease calculator
I am leasing this car and have a limit on the mileage, since you already have the current mileage information, would you add a lease mileage calculator - will show how I am using the car relative to max in my lease.
<... Show more

Unlock door notifications does not work

2023-08-05

This feature worked when I was under the free trial. But when I paid for a year membership, it stopped working. I took my XC60 to the dealership per the advice from Volvo On Call representative. The two people I talked with could not resolve my issue. So they advised me to take it to the dealership... Show more

Get it but it’s slightly underwhelming

2023-09-06

I’m not sure I’ve ever come across a decent app that really is useful and not just mostly a gimmick..
The new 2016 and upward Volvo’s are awesome cars with great tech. VolvoCars looks good, has some good features but like all the other apps out there, is rather expensive for a very limited set ... Show more

Version 5.8.2 is disappointing UPDATE

2023-10-08

The car’s built in nav interface rarely finds the destinations I am searching for. Because of this, I greatly prefer using the phone interface to search and send destinations to my V90’s nav unit. After this update , VolvoCars thinks I am in France instead of the US and I can no longer find the de... Show more

I love this app!!!!

2023-11-08

VolvoCars can do so much! I was not expecting to be able to start my car without getting something installed by the manufacture. I was totally prepared to do that until the dealer informed me that all I would have to do is download VolvoCars and sign up for a membership. Actually the membership c... Show more

Great app. Room for new features

2023-12-10

VolvoCars works flawlessly. Maybe it’s because I just downloaded it and it looks like VolvoCars is updated very frequently, but we use it on three phones to control two cars, and it’s problem-free. Sending commands does take about 30 seconds (lock/unlock, etc.), but given that it runs through a c... Show more

Good app

2024-01-10

Overall, VolvoCars is good. It's nice that for the 2018 model year, this service is included free for four years.

The remote start and preconditioning feature for plugin hybrids is really nice. I use it a lot in the winter.

The driving journal feature is nice as is calendar integra... Show more

Constant error alerts when there are no errors

2025-01-28

If you use remote start when you open your car the car turns off. This is a safety feature. I think it’s silly, but I’ve been told there’s no way to fix that. The troubling part is that VolvoCars interprets the engine shutting off as an error and it begins to bombard your iPhone and your Apple Wat... Show more

Does the job

2025-01-28

Three major drawbacks! I have a 2017 V60cc and I love VolvoCars for the most part! I flip people out being able to start my car from my watch! It’s nice to get all the info you get but...

1. EXPENSIVE!!! Cost way too much! I’m still on the free road side on call thing and VolvoCars alone ... Show more

Much more stable but very little being done to make it better.

2025-01-28

VolvoCars was the pits in 2017. It is gotten much more stable; however, very little functionality has been added in the over two years I’ve been using VolvoCars. It seems VolvoCars is a very low priority. I wish Volvo would at least update VolvoCars to work with the latest Apple Watch. It was... Show more

No true safety-vehicle can be stolen

2025-01-28

VolvoCars seems great at first but fails in the wild. The ability to see where you park, blink lights and honk the horn, lock/unlock and start the engine or internal fans can be handy. However, when it comes to safety like having your car towed or stolen, VolvoCars fails horribly and doesn’t upd... Show more

Needs some work

2025-01-28

App works well on my iPhone, unless for some reason my car is in “standby” on VolvoCars . Unsure what that is, but it will not remote start when it does this. The remote start should run for up to 30 minutes- 15 isn’t enough is very cold weather. Maybe this is a safety feature if someone does it in... Show more

Works well with my 2016 XC90

2025-01-28

I happened upon this page while updating VolvoCars and was surprised to see middling reviews. I use VolvoCars to check fuel levels from home or my desk, lock the doors, get service reminders, and check the location of my car when it’s been parked by valet or I’m out of town.

I’ve had occa... Show more

Sanjay Patel
2022-01-06

Shame on Volve charging sooooooo much for a remote app so I can start my heater prior to getting to the car. Most car makers aft... Show more

Noel Harris
2021-02-22

Tried to set this up more than five times and on each occasion it just says connecting and then a couple of minutes later says t... Show more



Is Volvo Cars Safe? 🤗🙏


Yes. Volvo Cars is very safe to use. This is based on our NLP (Natural language processing) analysis of over 40,865 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Volvo Cars Is 50.6/100.


Is Volvo Cars Legit? 💯


Yes. Volvo Cars is a totally legit app. This conclusion was arrived at by running over 40,865 Volvo Cars User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Volvo Cars Is 66.7/100..


Is Volvo Cars not working? 🚨


Volvo Cars works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Volvo Cars? Post a Review




Features

- Climate control: Adjust the climate system remotely and pre-cool or pre-heat the cabin.

- Charging: Track charge levels and electricity consumption on your Volvo full electric or plug-in hybrid.

- Service scheduling: Schedule your next service appointment using the app.

- Information and support: Access information, manuals, and support to get more from your Volvo.

- Remote locking and unlocking: Use your phone to remotely lock and unlock your Volvo for increased security.

- Personal support: Talk to one of our Volvo specialists for personal support.

- Explore your Volvo: Access information, manuals, and other material to find answers to your questions and optimize your Volvo experience.

Note: The availability of features and services may differ between markets and models, so it may not be available in your location or for your car. Contact Volvo for more details.

  Customer Service/Support
Developer:
Volvo Car Corporation

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