Contact TextGrabber scan and translate Support

by WildBillWillie

Horrible. Tried several trials with and without graphics in the background, and either didn't even detect the language, in which it didn't even try to attempt OCR. Or on the rare occasion would try but would totally foul up the sentences and words. Best stick to the free Google Translate app which works brilliant in comparison to this one with real time video translate, or pictures that have already been taken in your Photos app as well. It easily picks up Cyrillic and other languages. ABBY just gouges. Good luck to the developer. Perhaps use some of the better open source OCR software available and add useful features that other apps don't already have.

by Sam Winston Hawk

Such high ratings for an app that constantly either not doing what it’s suppose to. OCR feature need work more text recognition...I could really do without all those symbol @&$”#%*€£¥> when it’s done scanning. It is annoying, very annoying. The paid finish product is very disappointing. Also, I’d like the developer to include Lao and Thai language in the translation feature. If I had known that Thai and Lao language translation was not included, I would not had bought it because it’s practically useless to me. How do I request for a refund in that regard?

Edit: I just check again, there is no Thai or Lao language option for the translation feature? If there is it certainly isn’t on mine. How do I get it?

by PhelineCat

I had a very simple thing to scan but not even translate and it worked great. There was a little glitch with the letter "u" (which nowhere spells the word "you" unless you want your [please, don't grunt "ur"]writing to appear to be regressing toward primitive humanity) but that's common with photo to text apps. I have no idea what the rent actually is … I don't know why developers think we enjoy being screwed by them and not even being clear what it will cost.