Constellation app not working? crashes or has problems?

Constellation Status

Last Updated on 2016-04-27 by FSS Sp. z o.o.

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Summary of Constellation Problems 😠👌🔥

- Issues with thumbnails not displaying after the last update

- Browsing can be hard

- Music search not as easy as iTunes or Winamp

- Sometimes unstable and loses connection

- Play/pause button too close in the remote

- Cannot manage video and audio files inside the app while a movie is playing

- Clicking on a recently added show takes 3 clicks and a scroll to play

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Common Constellation Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Constellation app on iOS and Android devices. Solve all Constellation app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Constellation iPhone Issues and Solutions

Constellation iOS app crashes, not working, errors
Constellation iOS app network issues
Constellation on iOS has black/white screen

Constellation Android App Issues and Solutions

Constellation has errors/crashing/not working
Constellation server network connectivity issues
Constellation has black screen

Constellation iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Constellation app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Constellation app crashes or not working on Iphone (iOS):

Close and restart the Constellation app on iPhone
Update Constellation app to the Latest Version for iOS
Uninstall and reinstall Constellation iPhone app
Update your iPhone to the latest iOS version

Fix Constellation on iPhone unable to connect to server/internet connection issues::

To resolve Constellation network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Constellation black/white screen (blank screen) on iPhone:

Follow the Constellation iOS app troubleshooting guide Here →

Constellation Android App Issues and Solutions

Fix Constellation not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Constellation app issues:

Force Stop the Constellation App
1. On android, goto "Settings" » click Constellation app. » click "Force Stop".

Update Constellation to the latest version on PlayStore

Clear Constellation App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Constellation app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Constellation.

Fix Constellation unable to contact server/ Constellation internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Constellation » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Constellation » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Constellation on android.

Solve Constellation black/white screens issue on Android:

Follow the Constellation android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FSS Sp. z o.o., developers of Constellation.

About this app

XBMC this app unofficial XBMC remote, Designed For speed and simplicity! Control your XBMC host with a simple and intuitive remote! .. and much much more..