Contact SEHA Support
Published by SEHA - Abu Dhabi Heath Services Company on 2024-06-03 About: Welcome to our new and improved SEHA Patient Portal and Mobile app, which
supports our existing suite of patient self-services.
The portal enables
patients to manage their healthcare journey through a secure dashboard that
displays patient medical records, lab and radiology results, COVID-19 test
results, body measurements, allergies, and more.
How to Contact SEHA Customer Service/Support
Listed below are our top recommendations on how to get in contact with SEHA. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SEHA. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SEHA - Abu Dhabi Heath Services Company
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E-Mail: [email protected]
Website: Visit SEHA Website
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Reported Issues: 32 Comments
By misbah rani
2 years agoDear sir or medium, I have received two doses of Sinovac covid 19 vaccine in Pakistan and booster 3rd dose Pfizer in Abu Dhabi 25 days ago now I want to go to Germany as a tourist. the requirement to enter for garmany I have to take two doses of Pfizer. I went seha vaccine center for my 2nd booster dose they are saying after two doses of Sinovac only one booster dose Pfizer is allowed. I email the garmany embassy they are saying two doses of Pfizer. without two doses of Pfizer, I cannot enter Germany as per current regulation. what should I do?0551718063
By Ananda neupane
2 years agoI took the vaccine first second and third why not updated
By Joseph Tagayuna
2 years agoI have not been able to register with SEHA app. Got the error message 'The data entered does not match the medical record. Kindly and assist and contact me. Thank you.
By Praseetha Prem
2 years agoI tried to register on seha app but it shows the data entered does not match the medical record.please help.. I have appointment tomorrow. How will I get the results?
By sherwin
2 years agoI tried to register with SEHA MOBILE APP and it says DATA DOES NOT MATCH.. Can you help. Thanks
By Tariq Nawaz
2 years agoThe data entered does not match the medical record. Please contact the SEHA Customer Service Center on 80050 or visit the nearest SEHA facility to complete the registration process
By Dinakar
2 years agoI can't register in Seha mobile application, i got this message, Your Malafi Mobile Number does not match with SEHA records, SEHA team will contact you within 24 hours!
By BINO P VARGHESE
2 years agoI tried to register with SEHA in order to book an appointment for my PCR Test. it gave me an error that the data entered does not match with the medical records. Tried calling SEHA helpline. No one picks up the call. Please help Thanks Bino P Varghese
By Salman khan
2 years agoI have not been able to register with SEHA app. Got the error message 'The data entered does not match the medical record.'. Please Help. Mobile 0543547560
By Cherish Faith Mayo
2 years agoI tried to book an appointment for COVID 19 vaccine booster in SEHA through whats up but the respond is that my mobile number I am using is not registered in their system. Kindly check and support, Thank you
By Tianhang Guo
2 years agocan't register,your mobile number does not match with SEHA records,my number 0569933704
By Sarah Jean Orias Asna
2 years agoI tried to register on SEHA APP, It is giving me data that does not match my details in seha. Kindly Help Please.
By Aida Abdul
2 years agoI tried to register on seha app, it is giving me data does not match mobile number. Kindly help
By John
2 years agoCannot register. Does not accept my EID number. I need to make appointment for tomorrow to meet ridiculous demands for work
By Shinu
2 years agoIam vaccinated but my result not available..I'm trying to register seha app "The mobile number not registered seha ". This replay coming...what I do..
By Shashikant Dinanath Valecha
2 years agoI have not been able to register with SEHA app. Got the error message 'The data entered does not match the medical record.'. Please advise. Mobile 0569331472
By Musab Saleh
2 years agoI cant register in seha mobile application, i got this message, data you entered doesn’t match with medical report 0505441390
By Shitha Pookkot Sidharthan
2 years agoI can't register seha application. I got vaccination appointment next Friday...how will solve registration problem
By Paul Bedard
3 years agoI cannot register on seha app. Mobile number and Emirates id, will not work. Please help
By Denise
3 years agoTried to register on app but error in EID number or phone number 0566809709 Please help
By sharon chemmarassery
3 years agoi tried to register with SEHA when after the the vaccination to get my certificate. but it shows, my mobile number is not registered with the medical records
By Constantino L. Tamayo Jr.
3 years agoI would like to register at seha using my philippine passport # P3858956B and UID # 72945467 this is my update info i want in my alhosn application kindly update my alhosn . Thank you very much, have a good day
By Isabelo Taguinod
3 years agotrying to register but it say "THE DATA ENTERED DOES NOT MATCH THE MEDICAL RECORD.
By Merlene
3 years agoTried to register but mobile number does not match the record..help pls
By RAMESH
3 years agoThe data entered does not match the medical record. Please contact the SEHA Customer Service Center on 80050 or visit the nearest SEHA facility to complete the registration process how to regiter
By Yanick
3 years agoI tried to register with SEHA in order to book an appointment for my Covid Vaccination, I used my emirates id issued from Abu Dhabi (Al Ain) and my cell number to register, it gave me an error that the data entered does not match with the medical records. Need help towards booking an appointment for covid vaccination. Thanks, Regards, Yanick 0565326922
By Ramachandran A
3 years agoI tried to register with SEHA in order to book an appointment for my PCR Test. it gave me an error that the data entered does not match with the medical records. Tried calling SEHA helpline. No one picks up the call. Please help Thanks Ramachandran 0524795313
By Ram Kumar
3 years agoI tried to register on seha app, it is giving me data does not match mobile. Kindly help
By Kavitha Reddy Gurrala
3 years agoI tried to register with SEHA in order to book an appointment for my Covid Vaccination, I used my emirates id issued from Sharjah and my cell number to register, it gave me an error that the data entered does not match with the medical records. Need help towards booking an appointment for covid vaccination. Thanks, Regards, Kavitha Reddy, 050 4632164
By Aznz888
Complete Garbage - UAE Visitors Beware
I wanted to utilize this app to get my PCR testing appointments done ahead of time so I’d have less to worry about, but it’s entirely nonfunctional. To begin with, the app crashes extremely frequently. Also as a visitor, you’re required to register with a UAE phone number beginning with +05, and it needs to match the format. Finally, the payment system doesn’t work with foreign credit cards — I tried multiple times over the course of a week and half. Look up “24 Hour Drive-Thru PCR Tests” and use those instead. Bring your passport & address of current residence. Or you could take a gamble with the airport’s PCR tests. Good luck, travelers.
By UmmDaniel
“Something went wrong”
I entered 4 of our 5 people into the covid testing booking and the app said “something went wrong.” Had to re-enter all over again. Second time this morning that this happened. Also, why do we need to re-enter data each time? Couldn’t the app save profiles for each person? Booking would be much faster that way.
By Miss Pell CS
App not updating
As of 24 June, 2021, this app is not updating PCR test results. Also, past PCR tests for January 2021 through 30 May 2021 have disappeared. There is no way to contact anyone to resolve this issue. I tried sending a message to the develops, but when I hit the “send” button, I was redirected to the Seha website. I have no idea if my message was sent :(
Have a Problem with SEHA? Report Issue
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Why should I report an Issue with SEHA?
- Pulling issues faced by users like you is a good way to draw attention of SEHA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SEHA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SEHA.
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