Contact Citibank VN

Contact Citibank VN Support


Company Name:

About: We’re constantly improving our mobile experience to offer you a more
personalised, easy and intuitive banking experience that keeps you on top of
your finances. Manage your account • Log in securely and quickly with
biometrics* • Keep up with your credit card and bank statements, as well as
urgent actions and latest transactions — all on your dashboard upon login •
Discover personalised offers, notifications and u.


 
  2025-06-12

Citibank VN Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Citibank VN Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Citibank Vietnam



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Citi Website

Privacy Policy: https://www.citibank.com.vn/english/footer/privacy.htm

Developer: Citibank Vietnam





Can I trust Citibank VN app?

Protect your data and wallet. We investigate the developer's website (Citibank.com.vn), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.6 out of 5

Not assistive technology compatible

2025-03-14

by Snow Mt Jones

This 7.8 update took away the assistive technology compatibility which was pretty good in previous versions. It totally drives me nut because I cannot do anything on this new update yet I cannot go back to the previous version

Poor interface, terrible functionality

2025-03-15

by 12 Oliveira 34

Disappointing app. Almost impossible to transfer money and extremely limited functionality.
I strongly recommend some investment in developing a decent app, as is it is unacceptable.

One of the most horrible systems I’ve seen in my life

2025-03-16

by Afeyujhg

I don’t even know where to begin, you can’t do anything with this app, and the support, or the so-called support, is completely worthless. They send you links that don’t match to what you’re interested in, things don’t work. I’m actually going to just close my Citibank account in Vietnam, it’s really bad.




Have a Problem with Citibank VN? Report Issue




Why should I report an Issue with Citibank VN?

  1. Pulling issues faced by users like you is a good way to draw attention of Citibank VN to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Citibank VN customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citibank VN.


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