Contact ProPay Payments Support
Company Name: TSYS Acquiring Solutions
About: Securely accept credit card payments on your phone or tablet using ProPay’s
credit card processing app. Accept payments from all major credit card brands
(Visa, MasterCard, Discover and American Express) at rates as low as 1.
ProPay Payments Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ProPay Website
Privacy Policy: http://www.propay.com/legal-agreements/privacy-policy/
Developer: Global Payments Inc.
Privacy & Terms:
http://www.propay.com/products-services/accept-payments/
3 Most reported problems 😔💔
Terrible functionality on the app
by Vick9180
I hate using this app for my business, but it’s what’s offered to maintain a website through my company. The app is never updated and offers such limited functionality. I can’t access any reports or renew my account through the app. It seems like with charging an annual fee as well as transactional fees that this company could at least make this app more user friendly and functional for people who are on the go and running a small business. If it wasn’t for the fact that this was a mandatory service for me to run my website through, I’d have deleted this a long time ago.
App does not work at all on iOS
by Myerk
I have an iPhone 7 and I can’t successfully run any transactions on my phone. I have called support and they basically said yeah they’ve been having problems with apple products since the iOS update but it has been AWHILE since the last iOS update so this should be solved. I find it very frustrating to pay for a service I can’t use. Even running transactions via the website have been 50/50 success.
Glitches & Poor Customer Service
by AlyssaRhae
This app is WELL overdue for an update. I get locked out using Face ID, customers get double charged, transactions display multiple times in the history, and the “convenient” auto-sales tax option is stuck on the defaulted amount and will not update to my accurate city tax.
PLEASE fix the app. It’s obvious from other reviews that there are problems. Why is it so hard to fix??
Have a Problem with ProPay Payments? Report Issue
Why should I report an Issue with ProPay Payments?
- Pulling issues faced by users like you is a good way to draw attention of ProPay Payments to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ProPay Payments customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ProPay Payments.
