Contact SumUp Support
Published by SumUp Limited on 2024-01-08 About: Business made simple
The SumUp App makes it simple to accept payments and
manage your business. Use our free app together with a SumUp mobile card reader
to get paid anywhere.
How to Contact SumUp Customer Service/Support
Listed below are our top recommendations on how to get in contact with SumUp - Credit Card Reader. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SumUp - Credit Card Reader. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SumUp Limited
100% Contact Match
Developer: SumUp
E-Mail: [email protected]
Website: Visit SumUp Website
100% Contact Match
Developer: SumUp
E-Mail: [email protected]
Website: Visit SumUp Website
Reported Issues: 5 Comments
By Milan
1 year agoThe app does not allow to lig in. After clicking the blue clickable button the page with sign in info pop up for very short time and goes back to the previoys on. Seriously??? The same happen if yoy chose to create profile. It goes back in less than 2 Seconds. WHAT IS SUMUP DOING ABOUT IT ....??? Any other payments providers ...do you ppl have similar issues ...?
By robert smith
2 years agoWorked two days for a taxi firm that used sumup and now getting charged for it even though i never used it no help from taxi firm they took the machine back when i left
By Digitalfox23
Stay Away from SumUp
The low ratings from everyone else speak for themselves. This company has been nothing short of horrible. I made one transaction and they flagged it as suspicious. They claimed that after getting all the proof they asked for about my business, that they were closing my account and threatened to hold my transactions that they held for another 4 months! The only other option was to ask them to refund all the pending transactions that were made to the original card holders. So after almost 2 weeks of not being paid, now I have to flag down the original payment people to resubmit their payments through another service. Their customer service is an absolute joke too. ZERO STARS. Would not recommend.
By Jftvhgf
Awful. First time using and they decided to close my account
My experience has been horrible with this service. I got concerned after it had been 5 days of no deposit from client because of this service. They needed verification, I provided contract information, the invoice,contact number of the client because the cardholder name was different. I was answering questions about the card that they should’ve asked my client because that’s none of my business. I waited 3 weeks after playing hopscotch with these losers and scammers and they decided to close my account after ONE attempted transaction. I WILL NEVER USE THIS SERVICE AGAIN. I HIGHLY RECOMMEND RUNNING AWAY. THESE ARE SCAMMERS. My client has my equipment and I’m still not paid. They are a joke. STAY AWAY
By Reggiejuice40
Never got got my reader to work
I setup my card reader. Got connected to work with my phone. The problem I was having, was that every time I tried to use it. I keep getting a error message. Tried to contact support, numbered times. Kept telling me that someone from support team will contact me soon. Well it’s been over two and half months now. And I still never heard from anyone. I truly think it’s real bad business practices, the way you all run this company. Plus am hearing from other users that they are having problems with this company. If you’re not going to help people, or reach out to help your customers. They why are you even in business.
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