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by SleeplessinStPete

When I wake up in the middle of the night I do not want to get on my phone to get on an app to change my temp. Worse is the control panel on the wall. U have to put glasses on, turn light on and play around with temp up/temp down/heat on/air conditioning on flat screen until you are awake. Even if u leave the settings when u go to bed close to what u want they will switch from air conditioning to heat when u get up to try to change temp because the buttons r so small u can’t help but overlap the pad of your finger from one heat to air to temp up to temp down. I end up waking fully up. In 25 years of being in the same house we have replaced units, I believe, 3 times (different brand previous units). We like our current unit best but not the control panel. Previous units had an actual button that was the size of the pad of your finger. At night, w eyes closed, u could tap up or down for temp (never having to touch heat or air by accident). I know u can preset temp to automatically change in middle of night if that works for u. It doesn’t for us.

This actual app works perfectly fine.

by RKR Disappointed

We recently purchased two Trane units, as one of our Carrier exchangers need repair and the units were over 22 years old. The proposal received from AirDoctorX proved three levels of heat-pumps and we purchased the most efficient and expensive units. One unit backup is propane and the other is electric. These units have been a real disappoint, from installation needing at least five or more repair calls to get the units to working and I am still not sure if the units are working as they are to work. If the outside temperature falls below 32 degrees, the units cannot keep up and maintain the set temperature. We installed high end programmable thermostats on both units which cannot be used because the units cannot recover from setting a lower temperature at night. As it is these units run constantly and the house needs to be set at higher hold temperatures than any unit I have owned to maintain the house to a comfortable temperature.

This weekend I stayed at my father’s house, which uses Daikin units, and it was nice to be comfortable and his thermostats are set two degrees cooler than the Trane units in my house.

by Fellow Flyer

Update after a year and a rebrand to Trane Home: no change. I spent a fortune on an HVAC system I can barely control (I’m a nerd, I *like* complicated systems, this is just stupid), that frequently says one thing on the app but something different on the wall units, is remarkably slow to accept and act on input, and displays almost zero actionable usage history.

I’m only using this as a thermostat control, so that’s the extent of this review. In short: it’s a train wreck. Run away. Longer: the interface is ugly. It might update after a while...or it might not. The scheduling conventions were clearly designed by an engineer with little to no UI experience. Did you want data to help you see what effect your changes make on system usage? Ha! No data for you! The most granular it gets is daily - in other words, it’s useless. Seriously, if I had known how bad this was I wouldn’t have spent a fortune on a Trane HVAC system.