The Globe and Mail app not working? crashes or has problems?

The Globe and Mail Status

Last Updated on 2025-01-14 by The Globe and Mail Inc.

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Something else

55.6%

33.3%

Crashes

11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Globe and Mail Problems 🔥

- Stories keep repeating

- Notifications don't take you to the article

- Website is almost as bad as the app

📋 5 Reported Issues:

BOB SCHAEFER 2023-10-09

Alot of stories I click on I get the message, unable to load content"

Kathy Viner 2022-08-01

It is impossible to register vacation stop online. I go to customer care page, log in and start to enter date to stop. Today’s date immediately pops up in both Start and End boxes and the screen freezes. I have to shut down to get out. This has been happening for over a year and the phone # isn’t obviously available anywhere.

Paul M 2022-07-21

Same issues.... lloads few stories and freezes device. Samsung s22

Don Gemmell 2022-07-18

Same issue on my Samsung Cell Phone. The Globe and Mail front page does not fully load. The page eventually freezes. This has happened multiple times in the past month.

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Katrin Kearney 2022-06-18

App has had ongoing probs for a long time - android Samsung device. I cannot even delete it. It just stops working, ie frozen.

Showing 1-5 of 5 reported issues:

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Common The Globe and Mail Problems & Solutions. Troubleshooting Guide

Table of Contents:

The Globe and Mail iPhone Issues and Solutions

The Globe and Mail iOS app crashes, not working, errors
The Globe and Mail iOS app network issues
The Globe and Mail on iOS has black/white screen

The Globe and Mail Android App Issues and Solutions

The Globe and Mail has errors/crashing/not working
The Globe and Mail server network connectivity issues
The Globe and Mail has black screen

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The Globe and Mail iPhone Issues and Solutions

How to fix The Globe and Mail app crashes or not working on Iphone (iOS):

Close and restart the The Globe and Mail app on iPhone
Update The Globe and Mail app to the Latest Version for iOS
Uninstall and reinstall The Globe and Mail iPhone app
Update your iPhone to the latest iOS version

Fix The Globe and Mail on iPhone unable to connect to server/internet connection issues::

To resolve The Globe and Mail network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

The Globe and Mail Android App Issues and Solutions

Fix The Globe and Mail not working on Android, crashes, errors or is unresponsive:

Force Stop the The Globe and Mail App
1. On android, goto Settings » The Globe and Mail » click [Force Stop]

Update The Globe and Mail to the latest version on PlayStore

Clear The Globe and Mail App Cache and Data:
1. On android, goto Settings » Apps » The Globe and Mail » Storage » click [Clear Data] option. This clears both data and cache.
2. restart The Globe and Mail.

Fix The Globe and Mail unable to contact server/ The Globe and Mail internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click The Globe and Mail » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto The Globe and Mail » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Globe and Mail