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⚠️ Most reported problems ⚠️

Login
33.3%

Not working
25.0%

Something else
25.0%

Photo/Video
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SV Problems 😠👌🔥

- Loss of selected picture sequence when adding over 2K photos in a folder

- Random pictures from the content flash by before the login

- Web browser no longer shows the entered web page

- Bugs and crashes when you turn on the sync to cloud

- Unable to select specific folders to back up

- App crashes and does not save changes when moving pictures around in albums

- Random thumbnails turn white when scrolling through an album

- Edit toolbar changes

  3 Reported Issues: 😵🆘🛟🚨📢

K F Purell
2022-12-26

Solution maybe: If the App is closed and opened for the first time in a day, copy and paste just one image. This brings up a permission question allowing the paste. After that “sharing” to SV seems to work from within another app.

K F Purell
2022-12-26

Cannot “share/save to” SV from outside the App [inside another app, even from Photo Vault (but works share/exporting to same from image in SV). Ref: iPhone 14 Pro Max

Miguel Giacomo
2022-05-05

So, I paid the $ 39.00 for the cloud vault. All seemed well and my precious pictures were being backed up. However, this morning, when the program was doing the sync, it suddely said that it had reached the allowed limit. That was at 106 GB. I then figured, oh, I should just delete the current back and only put the pictures I really wanted in the SV folder so that I would not run out of space. But, here is the problem: SV vault says that "user is disabled" and it will not delete my data since it looks like it needs the sync to start to be able to dothe deletion. Whoever designed the program should have made it so that you are asked "You have reached the storage limit, would you like to edit your folders?" I can sign on ok but when I say, delete back up data, it says "unexpected server error'. Has anyone else run into this problem? Also, Apple charges $ 2.99 month for 200 GB, SV charges $ 39.00 for 106GB. It seems like Apple would be a better choice if SV gives you such a small amount of storage.

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Common SV Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SV app on iOS and Android devices. Solve all SV app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. SV iPhone Issues and Solutions

  2. SV Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Legendary Software Labs LLC, developers of SV.




About this app

"Exactly what I'm looking for, can organize albums and even 'hide' others that I feel I need to". • 100% Private - No Private Photo Vault employee can view your cloud backup.  This also means that if you forget your Cloud Vault Password, you will also not be able to view your Cloud Vault data. Please write it down.  Your Cloud Vault Password is never backed up to our servers and used as a secret value that only you know to encrypt/decrypt your files.  When you enable Cloud Vault backup in SV , you are required to provide a Cloud Vault Password.  The free version of SV does not backup your files to Cloud Vault.  Top 100 Photography App in USA, Korea, Japan, Taiwan, India, Italy, Finland, UK, South Africa, Egypt, Mexico, Malaysia, Australia, Hong Kong, France, Ireland, Germany and many more countries.  Millions of people trust Private Photo Vault® to keep their photos hidden.  The Best and Most Private Photo and Video App for iPhone and iPad.  "Wow, I have been wanting a way to hide some of my photos for a while, this is a perfect solution".  This means we have NO ability to view your photos.  You may manage your subscription and turn off auto-renewal by going to your Account Settings after purchase.  Payment will be charged to your iTunes Account at confirmation of purchase.  Premium will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.  Please ensure you perform backups of your photos and videos to ensure if you lose your device, your data isn't lost.