Contact magicplan

Contact magicplan Support

Published by on 2023-12-13

About: magicplan is the #1 residential contractor app for the field. Instantly create
and share floor plans, field reports, and estimates on site with one easy-to-use
application.



How to Contact magicplan Customer Service/Support

magicplan Contact Information

Listed below are our top recommendations on how to get in contact with magicplan. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact magicplan. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sensopia



100% Contact Match

Developer: Sensopia Inc

E-Mail: [email protected]

Website: Visit magicplan Website



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Get Pricing Info for Sensopia
Contact Sensopia! Or Contact Support
Need help using Sensopia? Try their Help Center now!
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Privacy & Terms:

https://www.magicplan.app/webinars/




Reported Issues: 4 Comments

4.7 out of 5

By Joseph

3 years ago

I like your app.. I am a public adjuster, and I feel your app has potential for the type of work we do.. can I have one of your reps call.. 505-301-1311 Joseph

By Ak2520


Extortion

This one star rating is not because the app is not a great app, in fact this is definitely a powerful tool to create plans and share to more robust applications for further development and completion. But when I have already paid for many plans on the app platform, which was required in order to get the pdf etc and to share and to export, and now you require me to pay the second time for something that i have already paid for, that’s extortion. This is where i kiss this app goodbye and use something else like 5d, which has a much better 3D rendering of plans. Once before you would just pay for the plan you design for like $2.99, or you could pay for multiple plans for a higher amount which was entirely reasonable, seeing that this is not a app that i use on a daily basis, drawing plans is actually a hobby for me, now they’re forcing you to subscribe on a monthly basis for something that i do not use that regularly, perhaps they have changed their business model, but the option should remain to be able to pay for plans individually, not everyone uses it as a daily driver. But to pay for plans, and then the app shut you out from the plans that you have created, is extortion.



By kristalynne84


Shady Bait and Switch.

The developer stated in a response on Feb 8 that “with the two free plans, you can unlock any of your old plans, up to two, and have normal free user access on your device to all magicplan features for those projects.” This is completely untrue. You do not get to choose what two plans are unlocked. It chooses for you and you cannot change them. Lots of work I can no longer access. Don’t give money to a company that changes what they initially offered to customers. It’s fine if you want to change things moving forward but how dare you lock prior plans made before these new policies. Your claim that this was to provide free users a more comprehensive experience, is ridiculous. There’s not a user on earth that would choose what you are now offering in the free version over what you did before. I was happy to pay for floor plan bonuses like exporting and 3D on the ones I wanted. Your forced subscription plans demonstrate shady businesses practices.



By Neno Videnovic 12112122


Not accurate enough to use professionally.

I’m an architectural designer and my firm does many remodels. Part of this process is drawing As Builts in Revit which we then use to design. I’ve used professional laser scanning services before which were accurate to within .01 inches and captured literally everything. It plugged into Revit and if I wanted to know exactly where and what size and attic access panel was, for example, I can go into the laser scan point cloud and confidently measure it. Magic Plan, on the other hand, doesn’t give me this confidence. It’s measurements are way too far off to be used professionally and I don’t feel comfortable basing a design off it. If there is a lot of furniture or the room is messy (which happens to be the case sometimes with clients) Magic Plan does a poor job of locating corners and walls. It doesn’t take advantage of the device’s LiDAR Scanner to capture as many things as I thought it might. I wish it worked more like the Contour KAARTA.




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Why should I report an Issue with magicplan?

  1. Pulling issues faced by users like you is a good way to draw attention of magicplan to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a magicplan customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using magicplan.


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