Contact 3Shape Communicate Support
Company Name: 3Shape
About: 3Shape creates 3D scanners and CAD/CAM software solutions to improve patient care for dental and
audiology professionals around the world.
Headquarters: Copenhagen, Hovedstaden, Denmark.
3Shape Communicate Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 3Shape
Verified email
Contact e-Mail: support@3shape.com
Verified email ✔✔
E-Mail: support@3shape.com
Website: 🌍 Visit 3Shape Communicate Website
Privacy Policy: https://www.3shape.com/en/privacy-policy
Developer: 3Shape A/S
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3 Most reported problems 😔💔
Cool in theory but so buggy it doesnt work
by Tpmeredith
Neat app but we sent 10 test cases to our own iPad using another login. All complete dentures, none of them show the denture base just the denture teeth (glue in arch). Sliders only hide/show the impression and bite registration. Not useful at all without that? Randomly crashes as well but mostly workable otherwise. I’m our companies CTO/CIO and we’re using iPad Pro 3rd gen 12”, fastest tablet you can get. I’m sure if I can’t get it to work I bet most dentists certainly wont
WARNING: August 2020 - Version 4.1.8 breaks the app!
by SamTheDentist
When running Version 4.1.8 released in August 2020, the app crashes whenever you use TouchID or FaceID on all 8 of our office’s iPads. Very frustrating and looks quite unprofessional when showing patients. As a result we are not longer allowing treatment educators to use 3Shape Communicate as an education tool for patients.
It’s a shame as the app used to be amazingly reliable.
Crashes consistently
by Dentmom
This app crashes upon opening if there are more than 1 or 2 cases.
Have a Problem with 3Shape Communicate? Report Issue
Why should I report an Issue with 3Shape Communicate?
- Pulling issues faced by users like you is a good way to draw attention of 3Shape Communicate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a 3Shape Communicate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 3Shape Communicate.
