Canon Camera Connect Reviews

Canon Camera Connect Reviews

Published by on 2021-03-30

Canon Camera Connect is an application to transfer images shot with compatible
Canon cameras to smartphone/tablet. By connecting to a camera with Wi-Fi
(direct connection or via wireless router), this application provides the
following features: ・Transfer and save camera images to a<...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Canon Camera Connect Reviews


  • By

    Good but not perfect

    I’ve been using the app for a couple months now and overall I’m happy with its functionality when it works. As others have mentioned the camera seems to connect and drop randomly. I found turning off the camera and waiting about 2 seconds and then turning it back on seems to fix that issue and it connects right away. I’m currently using this on an iPhone 7+ with a canon 80D. I’m not sure if anyone else has noticed this but when I download my photos from the camera they’re in JPEG even though I’m shooting in raw. When I open the app to view photos I see that they are raw files. I select the pictures I want and download them but when I move them from iPhoto to Lightroom mobile they are all JPEG. Not sure if this is an iPhone optimizing issue or not. I did test my theory using a third party camera app for iPhone that lets you shoot raw photos using the phones camera and imported those into Lightroom mobile and those remained in their raw format. I wish I could download the files to a folder vs only having the option to download to iPhoto to get around this issue. Other than that everything else seems fine. I like using the app as a remote shutter when shooting at night.





  • By

    Very Useful, but don’t expect perfection

    This app is great if you don’t expect great things out of it. It is great at allowing you to quickly access and manage your photos through connecting with the camera. This feature helps me frequently when I want to quickly access the pictures I took at that time. You can download your pictures, even raw pictures, to your device and do with them as you please. I found that videos are typically unable to be played in this app which can be upsetting, but remember, keep expectations modest. Lastly, the live view photo feature is useful and can be nice as a remote trigger for tripod use and pictures that require stability. Not great for fast tracking or professional use though as it is finicky and not perfect in some ways. Overall, the app is great for light to moderate use and for those who like to immediately or conveniently access their pictures on their device without needing to take out the card from the camera. I’d give the app 4 to 4.5 stars, but it’s current ratings aren’t accurate so 5 it is. :)


  • By

    Absolute Trash. Waste of 4 Hours.

    Well in case you thought Canon could make a printer or scanner that worked without spending hours upon hours and frustration after frustration, think again. Canon has really made an idiot of themselves and their customers once again in the printer suicide family of products it appears that Canon, much like every other printer manufacturer since the dawn of humanity, has also failed to create a printer/scanner which offers even a solitary working function. Wait there more. Not only will you waste your time and money purchasing a canon brand printer scanner combo but you can download a dozen or so FREE apps to failing alongside thd corresponding printer scanner. These Canon Failed Products complement themselves quite terribly together. They’ve lowered the bar to even greater heights or should hypes because they sure do promote their nonworking garbage. Now I get to take this pile of trash back to the store for eighty dollars or maybe I’ll just tie it to my ankle and throw it over the nearest bridge; that seems like the only actual solution that Canon has left me with on this amazing Friday night. Thanks a lot for making ten broken apps and a scanner printer which has the sole Unique feature of NON-WORKING. -10 stars all day.


  • By

    Amp up my photo game

    The only reason it’s not 5 star is because of how confusing it was to set up at first. I am using a canon rebel t6i. The options start on the M series, but for the most part the self set up is pretty easy. I am giving them a great deal of credit because it seems like they tried to accommodate a lot of models. Once I did get it connected though I was beyond a static and even squealed a little like a little girl. Right away I’m able to access the images on my camera and download them, or I can send them to social media right away and change the compression size to a JPEG format or smaller. However both the camera and the phone must be on Wi-Fi to utilize this, I know that there is a physical device that I can buy to make it so I could use this no matter what which is normally about $130 starting, but for somebody who didn’t want to spend that yet this is an amazing feature and has already amped up my photography business!


  • By

    You’re better than this, Canon

    I rarely write reviews, but I have to echo the other reviews as of late. This app is just too difficult to navigate. Even for the expert it’s far too many steps. I came to the App Store to see if I maybe missed an update or if maybe this app was retired. Then I ended up looking for a replacement app. I used to love using remote live view. It came in extremely helpful on many occasions. Unfortunately, I’ve not even been able to maintain a solid WiFi connection to the camera from 3 feet away. The app tells me I should move closer. If I were any closer I could release the shutter myself. I have small trigger remotes for that sort of thing. That’s not the point of the app. The point of the app is to allow usage of the technology in a way that makes it more convenient to catch a great shot of landscape without freezing near to death. Or getting the shot of a certain bird if you’re a bird watcher. Great feature for nature photography. If it would work. I’ve kind of just given up on it.


  • By

    Reliable and simple camera to iPhone, very satisfied.

    I’ve been using the app for a week with new Canon EOS M50. Good guide for pairing (the usual Bluetooth multi step but the app is easy to follow). Once paired it stays paired so you don’t have to set it up new every time. App has very fast and straightforward and intuitive ability to scroll through images quickly. There are hundreds in my camera already and I found it super easy to locate, zoom in, download to iPhone for further editing or posting. Have not used GPS or remote control yet. I also every much like that Canon does not try too hard to direct you to their cloud storage (I have my own thank you very much) unlike some other brands who even force you to create jpg with their supposed photo management software (which usually stinks). I also like the M50 as a lightweight travel camera in between a pocket cam, iPhone, and DLSR.


  • By

    ***iPhone is iffy / iPad no dice at all

    8/4 update still does not allow for camera to be seen on EOS remote software on iPad. As before, camera is connected to wifi, but EOS software does pick up the connection...... iPhone works and is convenient, but not sure how many professional photographers rely on the smaller screen of a phone to proof pictures.... Disappointing as this worked fine prior to the July "updates". Looks like yet another update was pushed out on 7/13. The 3rd in as many days.... iPhone is stable. However iPad does not work. I can keep the app from crashing by connecting to the cameras wifi first. However, when I open the app on my iPad I cannot see or take pictures despite the camera coming up as connected in the Canon app. If I do not connect to the camera's wifi before launching the app, it crashes. Too bad as I have a shoot tonite needing my iPad setup. Managed to get the new 7/12 version to work on iPhone sporadically. Still crashes though. No longer works on iPad which is too bad given the size difference in screens. Deleted and re-installed and still crashes.





  • By

    Limited

    This Canon app is limited to some of their hardware. Unfortunately for me, I have an older Vivia HF R60 camcorder that can’t use this application. If I would of have had known what hardware works would this, and other Canon applications, I would of have had never have purchased the older Canon Vixia HF R60 camcorder. Their website, and customer support isn’t that much helpful either. Well it is a hit and miss with their customer support. Sometimes you get the right person who will help you out, especially when one like myself is not an expert in any way, and then you got the cocky ones who will talk to you as if you were dumb or stupid, and try and make one feel as if we were supposed to be have been born with knowing the Canon products. Anyhow, if you are going to try and use this app, make sure that your Canon hardware gets to support the applications that Canon has, and good luck in trying to deal with the Canon customer support folks too.


  • By

    Terrible

    Unbelievably terrible app. IPad app simply doesn't work - period. Has anyone at Canon actually tried to use this app with the iPad? The software on Canon cameras is excellent - why not asking that team to develop this interface? As a user, I am not looking for too much at first. Stable, wireless picture downloads and viewing would be great. Why is this app even distributed with the Canon name on it? Canon - are you listening? Update: OK, I was eventually able to get the iPad to work with the camera. I had used the app on the iPhone with some success recently. To make this work on the iPad, I needed to go to the camera wireless menu and delete the iPhone and add the iPad as a connection point. After some fiddling around, it did connect and work for downloading images on the iPad. OK ... up from 1 to 2 stars. Not intuitive but it did work.


  • By

    Terrible App Support

    I bought this camera specifically to be able to use with the app and based on the type of shooting I do I am very reliant on the app functioning. Recently the app has stopped functioning and there is a very long lag in the images shown on my phone and it no longer automatically connects to my camera. I tried calling customer support and while the support agent was very nice, he had no information on his end regarding this issue or estimated timing of a fix. He actually started the call telling me it was a user error on my end and then finally by the end of the call said he had another call on a similar issue so perhaps it was an app issue. But again, he had no documentation on the specific issue or a fix in progress. So overall it feels like canon is not committed to support of this product and ultimately that has a huge impact on whether I am able to use the expensive camera I purchased as intended.


  • By

    Used to work fine, new update = issues

    The old application and UI used to work great. Now there are less customizable preferences and it’s very buggy. If you can manage to connect your device, you can only manage to successfully connect one unless you want to delete and reset your WiFi settings on your camera and restart the process. My biggest gripe is that the files claim to be shown and downloaded in raw, but there is a significant degrade in quality when being viewed or downloaded to the device compared to sticking the camera card right into the device. I try to download them in jpeg, but there is absolutely no setting I can choose to change it to download in a jpeg format. Clicking either “original” or “reduced” in quality settings don’t change anything. I was really hoping I could make this app work especially while on vacation, but canon doesn’t seem to keen on getting it to properly work.


  • By

    Why did you have to take away the EXIF?

    I have been using this app for quite a while now, and I have done nothing but praise its performance. It isn’t the most perfect thing in the world, but it’s not meant to be. It’s fast enough, can download photos in full resolution and has no problems with connectivity. But then, about 2 weeks ago, when the last patch was released, a few changes were implemented. I’m sure it helped some other people in some ways, but in doing so, RAW files could no longer be downloaded and EXIF data was no longer available. Now RAW can be a struggle enough, but it didn’t affect me all that much. But taking away EXIF? Really? Now I can view my own smart phone’s ISO, Aperture and shutter speed, alongside its focal length, but I can’t do the same for my professional-level camera? I am thoroughly disappointed. I will happily change my review if this is ever amended, but in the mean time, I’ll be looking for another service.


  • By

    Not Functional

    I just got a new EOS M6 which I absolutely LOVE. The only way I can edit my photos is with Snapseed or Lightroom on my phone, since I don’t have computer access. So ideally, transferring photos directly from the camera to the phone would be awesome. I’ve tried several different methods through the app and camera itself, but the camera keeps disconnecting whenever I try to transfer the photos. I can make selections just fine, but when I choose “transfer” I get the disconnected message. I used to have a Nikon and the SnapBridge app wasn’t perfect either, but at least it transferred photos without an issue. It’s literally the only use I have for the app. So for me, this app is absolutely useless now and I’ll have to find some other way to transfer photos.


  • By

    Bummer that it doesn’t support RAW

    If you’re hoping to get professional edits on your phone, forget about it! This app is good as an absolutely last option for posting your photos. First off, I found it quite complicated connecting camera to phone via WiFi. Think a Bluetooth connection would be better/easier. Second, and perhaps the most disappointing, there is no support for RAW files. Editing in RAW offers many more options than in .jpg. iPhones support RAW editing, and this app recognizes the files on your phone as such, but after transfer, and opening them up in Lightroom Mobile, I was disappointed that they were saved as .jpg’s. In fact, the pictures I take on my iPhone X built in camera are automatically saved at a higher quality than pictures transferred from my $800 camera after using this app! 😟 So if you are like me and don’t like carrying a laptop around with you, don’t expect to get a professional quality edit on just your iPhone or iPad! Third, the remote shooting part of this app suffers from a lag, and a couple of times, I’ve lost connectivity. Such a let down! Overall pretty disappointed with this.


  • By

    App worked originally but has stopped connecting to camera

    App seemed reasonable originally when I downloaded and connected to the camera. Could at least access the images on the camera and also control the shutter remotely which is what I really wanted. Have not used the camera for a couple of weeks and when I went to use it today, I cannot get the app to connect. Have used the “Easy connection guide” repeatedly to see if I was doing something wrong but even after following all the steps it still does not work. Deleted the app on my iPhone and downloaded again but still no luck. This appears to be a third party app but it still has the Canon logo so you would think that Canon would have ensure that the app is effective. Does not bode well for a company like Canon that is known as a technology company with good quality on other products.



A better way to Contact apps


You can now contact Canon Camera Connect customer service directly
via Email using our new site - AppContacter.com

Contact Canon Camera Connect directly


Is Canon Camera Connect Safe?

Yes. Canon Camera Connect is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,056 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.4/5 . Justuseapp Safety Score for Canon Camera Connect Is 51.1/100.


Is Canon Camera Connect Legit?

Yes. Canon Camera Connect is a totally legit app. This conclusion was arrived at by running over 4,056 Canon Camera Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Canon Camera Connect Is 51.1/100.


Is Canon Camera Connect not working?

Canon Camera Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with Canon Camera Connect? Report Issue

Leave a comment:



Why should I report an Issue with Canon Camera Connect?

  1. Pulling issues faced by users like you is a good way to draw attention of Canon Camera Connect to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Canon Camera Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Canon Camera Connect.


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