Cooktop app not working? crashes or has problems?

Cooktop Status

Last Updated on 2019-03-15 by Piet Jonas

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Common Cooktop Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cooktop app on iOS and Android devices. Solve all Cooktop app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cooktop iPhone Issues and Solutions

Cooktop iOS app crashes, not working, errors
Cooktop iOS app network issues
Cooktop on iOS has black/white screen

Cooktop Android App Issues and Solutions

Cooktop has errors/crashing/not working
Cooktop server network connectivity issues
Cooktop has black screen

Cooktop iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cooktop app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cooktop app crashes or not working on Iphone (iOS):

Close and restart the Cooktop app on iPhone
Update Cooktop app to the Latest Version for iOS
Uninstall and reinstall Cooktop iPhone app
Update your iPhone to the latest iOS version

Fix Cooktop on iPhone unable to connect to server/internet connection issues::

To resolve Cooktop network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cooktop black/white screen (blank screen) on iPhone:

Follow the Cooktop iOS app troubleshooting guide Here →

Cooktop Android App Issues and Solutions

Fix Cooktop not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cooktop app issues:

Force Stop the Cooktop App
1. On android, goto "Settings" » click Cooktop app. » click "Force Stop".

Update Cooktop to the latest version on PlayStore

Clear Cooktop App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cooktop app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cooktop.

Fix Cooktop unable to contact server/ Cooktop internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cooktop » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cooktop » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cooktop on android.

Solve Cooktop black/white screens issue on Android:

Follow the Cooktop android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Piet Jonas, developers of Cooktop.

Verified email ✔✔

E-Mail: support@trustedherd.com

Website: 🌍 Visit Trusted Herd Website

Privacy Policy: https://www.trustedherd.com/registration/termsAndConditions

Developer: Trusted Herd

About this app

You can control the hob by pressing the buttons, use the pinch gesture or shake the device. Simulates a glass ceramic this app. Use your device as a hob avatar e. g. for kitchen planning. Cooktop is intended for entertainment purposes only and does not provide true glass ceramic this app functionality.