Gmail - Email by Google Reviews

Gmail Reviews

Published by on 2025-02-11

🏷️ About: The Gmail app is an official app that brings the best of Gmail to your iPhone or iPad. It offers robust security, real-time notifications, multiple account support, and search that works across all your mail. The app is part of Google Workspace, allowing you and... Show more


       


Overall Customer Experience 😎


🤬 Negative experience
54.8%

😎 Positive experience
22.7%

🫥 Neutral
22.4%

~ from Justuseapp.com NLP analysis of 2,235,678 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Works as expected

- Nice touch of blue line showing which email was last interacted with

- Ability to search for folders when moving messages from the inbox



Read 30 Customer Service Reviews 😠💢

4.7 out of 5
Yes, it can be as bad as everyone says it is

June, 2021 I spent some time reading reviews after people updated to this whatever version and there's a lot of unhappiness about it. That it doesn't update automatically like some Google apps do even though I have automatic updates turned off is probably the only good thing about this update.I kn... Show more

I’ve come all the way here to leave a review

The fact that I’ve gone out of my way to review an email app should say something. Why on earth can you not select all to delete mass emails through Gmail ? It’s infuriating. I am rarely on my own desktop or laptop at home. I spend most of my online time at the office. And for some ridiculous reaso... Show more

Stop asking me about my browser

I have used the this app app for years. I recently changed some passwords and ended up choosing to switch to safari to save the suggested passwords in my keychain. Well the this app app is positively having a fit that I don't use google chrome anymore and the petty rivalry is very unpleasant for ... Show more

Doesn’t work

Used this app for years and always recommend it. Recently I am no longer able to receive emails and can no longer verify my accounts because of this. Thought it was because of the storage limit they came out with but I am way under the limit for it so there is absolutely no excuse why their servic... Show more

New Update Hurts My Eyes

I have migraine and vision issues. The new, jarring, super white look makes my eyes hurt, especially when I have a migraine. With no color separation or clear boundary demarcation, it strains my eyes, if I have to spend any real time checking my email. I no longer use a desktop or laptop computer, ... Show more

Pretty sad response time from Google

This is a pretty good app by Google. Currently there is a problem that I'm seeing with badge notifications not properly updating. I've tried to remove Gmail from my phone and reinstall it but that didn't solve the issue. Started with iOS11 so I'm guessing it is related. I would like an option to... Show more

I MISS “INBOX!!!”

I am so very frustrated as a long time “inbox” app user. I have been dreading the day that it actually went away, and now it has! After a Month of it being gone, and countless days and hours of trying other apps and researching how to get the same type of experience through the this app app, or th... Show more

Frustrated

I’ve used this app and it’s app for yrs. However with these resent new updates it’s been frustrating. For yrs I’ve always had it linked to my yahoo email and it was super convenient and easy for me to navigate through the different emails. But with this new update it’s like it’s syncing all of my ... Show more

Not sure if I’m missing something

I’ve had this app for years but the iOS app seems to be missing a lot of the functionality of the browser experience, almost to the point where it’s hard to use. I see other reviews that it’s “simple” but it feels almost like it’s stripped down to the point that as an iOS user I have to go to the ... Show more

Bug

My biggest problem with the this app app is the limited options for adding attachments to emails. I use Outlook as my primary mobile app because I can attach files saved in iCloud, Google Drive, Box, Dropbox, my phone storage, other OneDrive accounts and more. I also would prefer much more formatt... Show more

Why the change?

I’m not loving or even liking a recent change they made. When I click a link in an email and it opens in Chrome or twitter or insta or wherever, and then I click the little arrow at the top left of the screen that says “return to this app” it previously would take me back to the email I had open, ... Show more

Basic functions…

For a company like google, it blows my mind that Gmail does not have a mark all as read option. You have this dumb sorting automatic sorting system that constantly hides emails from me that, but you can’t put the mark all option from your browser email system to Gmail . It is 2021. There is no pos... Show more

Gmail for iPad / iPhone no “files app” integration

I use this app daily but due to the iPads “Files app” has superior performance for cloud services, imagery access and general use. I am forced to use the “Mail app” for nearly every mail. this app does not support “Files app” within iOS - it makes it very difficult to add multiple items from diff... Show more

Warning about adding emails to your gmail

You will run out of memory faster because the other accounts you can add will add to your memory with ALL google products. I was enticed to add my yahoo account to a this app address last year. What happened is that I’ve had this app since 2005 and love it. I lost my free “legacy” added memory b... Show more

Great mail app except for browser preference

In general I like this mail app a lot. I am happy to have my inbox sorted as it is on the desktop. I wish it was easier to attach documents from “Pages” and “Files” instead of only from the camera, recent attachments and drive. But my biggest complaint is this: When I go to open a link from an emai... Show more

Multi-tasking issue on devices

this app is great, I use it on all my devices and pc. But there is an annoying thing: On iPhone and iPad, if I am reading an email and I need to go away from it, (like to follow a link, say, or go to anywhere else really), when I return to this app I find that it has opened the most recent email.... Show more

Simple and easy with minor flaw

I have zero issues with Gmail but one. It is easy to use, looks clean, and is handy to have to avoid logging through my work portal to access.
However, it always says I have a notification. I open Gmail , read/delete emails, close Gmail and that little red 1 is still sitting there on Gmail . ... Show more

Good Google email App; would be a 5 star with a few minor improvements

I enjoy using the this app app. It works as expected and it is actually the only email app I use on my phone. However, I do have a couple of suggestion to further improve Gmail functionality and efficiency. Please add the ability to search for folders when moving messages from the inbox. It is ... Show more

App goes back to Inbox too fast

ETA: I’ve uninstalled and reinstalled Gmail , as well as updating the iOS to 15.3.1. So far everything is working the way it should, so I’ve changed my rating from 2 ⭐️ to 5⭐️.
The blue line showing which email I last interacted with is a nice touch. I only have one comment now: if it ain’t brok... Show more

Casper Dunkel

I am very handicapped physically and the lady driver that picked us up on Friday in Clearfield at 5:05 PM was absolutely AWESOME!!!! She deserves cudo's with her customer service. However, we were forced because of LeBus schedule to not come north on weekdays, which I feel is outrajous, you will ta... Show more

Severely limited functionality

I use my iPad for work, as I need to take high resolution videos and have quick access to apps. The this app app has such terribly limited usability in key areas. First, it is crazy that I cannot create bulleted or numbered lists. This seems like a key component to writing succinct emails and I am... Show more

Why does gmail have a web browser?

Why does Gmail have a built in web browser? If you click on a link in an email a little window comes up that asks if you want to open it in chrome or safari. I don't have chrome installed because I feel that google harvests enough information about me as it is. So i select open in safari. However ... Show more

DON’T get this app.

1. You can’t mass delete emails in Gmail. You have to select every email, one by one. That’s usually multiple clicks (or a swipe and click) per email.
2. Your inbox is automatically separated into different inboxes, including social and “promotions.” Emails are seemingly put into other categor... Show more

Inferior to “Inbox” (updated after a feed days of use)

Inbox was my favorite email experience I’ve had since the glory days of BlackBerry, but as others have pointed out, it was a huge disappointment having it taken away. After a few days of use, my opinion has not changed. Organization is painfully lacking compared to Inbox, both in visual style and f... Show more

Such a crappy product

When I open Gmail, it's all overwhelmingly full of information. You get labels that you can partially define on your phone but have to use the actual webpage to do advanced stuff, you get the "tabs" that hides emails partially and sometimes spam goes into primary, which renders the "primary" nonse... Show more

Still having notification issues with latest iOS 13.

iOS 13 has screwed up notifications with this app. No badges showing me unread messages. I have to go into Gmail to know that. New emails don’t trigger any notifications and my job is email dependent. I’ve turning every setting off & back on, cycling the power, getting the latest iOS 13, chec... Show more

Slow, glitchy, and this redesign :(

I didn’t update this app in a while, and when I finally did, I thought things would run smoother, but then I get this weird redesign.
The redesign makes it difficult to know which email account you’re using and makes it more convoluted to switch accounts. They also made the font in Gmail smal... Show more

Is this Really for Ages 4,5,6,and 7?

Hi this app, I love Gmail , but I’m kind of confused if Gmail is really for kids ages 4. If you scroll up to the top you will see something that says “For Ages 4 and up.” I think the Idea of having kids in elementary school and that 5,6, and 7 isn’t a very smart idea, if kids not mature enough us... Show more

Great functionality with few flaws

In the corporate world I am forced to use Microsoft Outlook as my primary email client. In the private sector, i use this app for almost everything else. this app has become a standard that other email sites attempt to emulate. The integration of its own suite of office programs has eliminated th... Show more

One of the best apps ever

Gmail is one of the best apps I’ve ever used! It has almost everything that I could’ve ever imagined an app even having! I mean... you can EMAIL people with it, you can also RECEIVE emails from different people, and so much more! If I was to be asked what app would I recommend to anyone that lets ... Show more



Is Gmail Safe? 🙏

Yes. Gmail - Email by Google is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,235,678 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Gmail Is 29.3/100.

Safety Analysis

85.5% of users say app is Safe 👍
85.5%

10.3% of users have Some Concerns ⚠️
10.3%

4.2% of users say app is Risky 🚨
4.2%


Is Gmail Legit? 💯

Yes. Gmail - Email by Google is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,235,678 Gmail - Email by Google User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Gmail Is 58.2/100..

🔏 Privacy & Data Safety

Gmail collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
100 GB $1.99
100 GB $1.99
200 GB $2.99
100 GB $1.99
200 GB $2.99
200 GB $2.99
2 TB $9.99
100 GB $1.99
100 GB $1.99
100 GB $19.99


How was your experience with Gmail - Email by Google? Post a Review




Features

- Make Gmail your default email app on iOS

- Automatically block more than 99.9 percent of spam, phishing, malware, and dangerous links from ever reaching your inbox

- Undo send, to prevent embarrassing mistakes

- Turn on Google Chat to connect, create and collaborate with others

- Get more done as a group in Spaces - a dedicated place for organizing people, topics, and projects

- Enjoy high quality video calling with Google Meet

- Respond to emails quickly with Smart Reply suggestions

- Switch between multiple accounts

- Get notified of new mail fast, with notification center, badge, and lock screen options

- Search your mail faster with instant results, predictions as you type, and spelling suggestions

- Organize your mail by labeling, starring, deleting, and reporting spam

- Swipe to archive/delete, to quickly clear out your inbox

- Read your mail with threaded conversations

- Auto-complete contact names as you type from your Google contacts or your phone

- Respond to Google Calendar invites right from the app

- Use suggested actions — like Smart Reply, Smart Compose, grammar suggestions, and nudges — to help you stay on top of work and take care of simple tasks, so you can be more efficient with your time

- Stay safe. Our machine learning models block more than 99.9% of spam, phishing, and malware from reaching our users.

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Developer:
Google LLC


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