Harris Teeter app not working? crashes or has problems?

Harris Teeter Status

Published by on 2023-12-21

Order groceries for convenient curbside pickup or home delivery. We’ve taken
your shopping list a step further.


I have a problem with Harris Teeter

Are you having issues? Select the issue you are having below and provide feedback to Harris Teeter.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
2,000.0%

Not working
100.0%


Reported Issues: 20 Comments

By Barbara stuart   8 months ago


I am not able to update my Harris teeter app

By Roberta Engleman   1 year ago


New app keeps requiring me to log in again; will not store my password. The old app's feature that let me see past purchases by week and month is gone. It also freezes frequently. The new app is requiring me to reenter my credit card, but it generates a message that it's unable to.

By Deborah J Trent   1 year ago


As of 10/27/2022, New app won’t work on my iPhone… the old app did. When I select the ‘shop our new experience’ link I get an “access denied” message.

By David Ferrari   1 year ago


The Harris Teeter app pushes you to their website, which is certainly not designed to be accessed from your phone. When will the mobile app work again? It has not worked for more than a week. The app provided the ability to view weekly specials, see prices and make a shopping list. Without this I will shop elsewhere.

By Frances Minford   1 year ago


App goes directly to SELECT YOUR STORE. I select store... then it stays on "New Shopping Experience" / "Your Order Ahead store. I tried updating. Still doesn’t work. Very frustrating. I cannot see the weekly ad, coupons , fuel points, or make a list. Using iPhone 11 . I guess your app has spoiled me

By Todd Bolick   1 year ago


What is up with the app? It will only allow access to "new shopping experiences" or "shop now" options for ordering online. I cannot access the app to get my bar code for scanning or to check fuel points?

By John Ryan   1 year ago


Will not let me login. I have no ad blockers and every cache has been cleared but it will not let me log in

By Wendy Gower   1 year ago


These issues with the app started with your update. I’m also a Mac user, is it no longer compatible?

By Lois Forbes   1 year ago


App freezes and I am unable to log in or view item choices. Also cannot place order for pickup.

By ROBYN BROOKS   1 year ago


App goes directly to SELECT YOUR STORE. I select store... then it stays on "New Shopping Experience" / "Your Order Ahead" page. I deleted and reinstalled app. Same issue. Very frustrating. Using iPhone 11 Pro.

By Rebecca   1 year ago


HT app is not working... only allows me to create an order for pick up or delivery. Unable to view anything else, like fuel points. I've tried deleting and reloading app, but still the same thing. Will this get fixed?

By C Kessler   1 year ago


App only shows choose a store and you cannot go to any other pages.

By Leigh Ann Holland   1 year ago


Something is wrong the app. It takes me to online ordering as soon as I open it and will not let me navigate away from that except to the "chose your store" page. My VIC card fell off my jey chain long ago so I have been using the app to scan my VIC card and now, u can no longer do that. I can't load coupons, make a list, nothing! PLEASE FIX!

By Melissa Faulk   1 year ago


App is messed up. Directed me to web and has none of my history. Ordered from another store across the street.

By Scruf   1 year ago


App needs to be fixed! I have deleted it! Goes directly to online order! Terrible

By Tammy   1 year ago


App keeps going to the delivery/shop and will not go to the Home Screen. I have uninstalled and reinstalled and have turned my iPhone off and back on. None of this has fixed the problem.

By Katherine Lockaby   1 year ago


Can’t schedule date for pick up

By Teresa   1 year ago


Keeps redirecting me to online shopping

By Valrie   1 year ago


App isn't working... keeps directing me to the online shopping website, which is horrible.

By Joann Throndson   2 years ago


My app is not working. It just spins when I try to log in. I wanted to use it to buy gift cards and I had to leave the store without the cards! Please help. Joann


Common dislikes about Harris Teeter app

- Poor design of the interface

- Link to select a product for adding to cart is too close to the product below

- Link to activate checkout is dead as the proverbial door nail

- List function is VERY limited

- No default option available

- Can’t add notes to items on the list

- No way to identify where in my saved store the items are located by aisle



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Harris Teeter, LLC., developers of Harris Teeter.


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Developer: Harris Teeter, LLC

E-Mail: [email protected]

Website: Visit Harris Teeter Website



About this app

Shop for groceries directly from your phone or tablet and pick them up at the store without ever getting out of your car. - Search for any item and view details like price, size, and nutritional info. - Scan items in your pantry and add them to your cart. - Add items to your cart directly from the Weekly Ad. - Like your bananas extra ripe?  Order groceries for convenient curbside pickup or home delivery.  We’ve taken your shopping list a step further.  Add a note to your order and your personal shopper will select your produce exactly how you like it. - When you are ready to Checkout, select your pickup time and we'll have your order ready when you arrive at the store. 



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