Stradivarius - Clothing Store Reviews

Stradivarius Reviews

Published by on 2025-02-17

🏷️ About: The Stradivarius USA app is an online shop for women's clothing that offers the latest fashion trends and basics at affordable prices. The app allows users to easily browse and purchase clothing, shoes, and accessories, as well as manage their profile and track their orders.


       


Overall Customer Experience 😎


🤬 Negative experience
57.2%

🫥 Neutral
33.4%

😎 Positive experience
9.4%

~ from Justuseapp.com NLP analysis of 6,879 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Applicable and easy to use

- Fast delivery

- Cool clothes



Read 30 Customer Service Reviews 😠💢

4.8 out of 5
They Cheat on Returns

It was my first time buying from this brand and my experience was horrible. I tried returning some of the items because their sizing wasn’t correct but I wasn’t able to return anything because their system has a problem and won’t process returns. For 5 days I tried contacting customer service and no one would reply. I send emails but nothing could be done because according to the email I received, the email box for this app is full and could not receive my request. I can’t even find a phone number on Stradivarius to contact them. This is the worst customer service. It isn’t worth buying anything from them.

Wishlist

There is no link to the wishlist anywhere in Stradivarius and I learned by accident that when you double tap on the picture you add the item to your wishlist to which you don’t have access! Not user friendly at all!

Big shopper

Stradivarius keeps crashing and closing after 30 seconds of navigating, that i stopped shopping at this app due tot his error

Can’t buy!!!

You can only add the products to your favorites, but can’t access the list or buy the products!!!!

Hidden buttons

You keep adding to a wishlist but then there’s no option to access it ! Why is the button hidden for certain countries?!

It doesn’t work

It keeps giving the same massage to update to the latest version for Stradivarius to work
I keep upgrading it but it just simply won’t work

I prefer to use website

When Stradivarius is updated it isn’t open till u update it
So it makes me to use website🤔

Address

I can’t write my full address it’s keep showing me the address is too long

App need fix!

I put several orders and I been having trouble for the past month. They send me an incomplete order. The next order never arrived until now (after 1 month) and I wanted to return some shoes and they never send confirmation back. I’ve been calling but they say they are fixing the problem but it has been a month! I am so sad because their clothing is so cute but they need to fix their app!

terrible App

Not friendly user. “Help” button doesn’t work, “In store availability” button doesn’t work. “Contact” button doesn’t exist.

Open online store

It would be amazing if people like I who don’t have store location near to be able to buy your products through your app or website. Please think about it thank you!!

They are not azure

It is impossible to get to certain footwear. It says coming soon and never comes or it says it has a size and when I want to order it doesn't. The data aren’t azure and accurate.

Website error

Every time that I’ll tried the purchase the page kick-me out.

Bad

The clothes are amazing BUT Stradivarius is so bad .. like where do i log in ? Where is my wishlist? Where is my account page?
It’s a really bad app and not easy to use
I really wanted to buy online but when I downloaded Stradivarius I thought it will make shopping easier
Even locating the nearest app is not working

Btw even the website, it’s unclear, not good , not easy to use
PLZ fix it , I wanna buy good clothes
Like Seriously during the pandemic the only store that i was buying from is ZARA bcz they have amazing app and amazing layout and the best thing is that it’s easy to use

Good cloth. Bad UX

Hey, love your cloth and visual navigation.

What I would improve:

• payment method! I couldn’t input 16 digits card number. Allow input only 14!

• the name of color for item on product page. Now it can be seen only when item added to cart. When I browse I want to not only see, but read name of the color;

• images not always uploading quick or at all. I feel that your navigation is very image heavy, but it’s slows down browsing experience

• search field animation is distracting.
It is inspirational move but when user coming there with goal I feel that hint should me minimalistic. It took me a while to concentrate back on my goal, I was staring to animation for few sec.
But - very creative!

Anyway, love your cloth and app visual style and hope my notes was helpful to improve user experience 🤗

Tatyana

Why so many bad reviews?

Why many bad reviews? I haven’t purchase anything but I like why so many bad reviews for all of these online stores???? I like to know What the stores are doing that seems to be their fault!!! Because from my understanding I’m seeing a great amount of 1 Star ⭐️ only given only to give leave a Review that isn’t good at all!And I have 3 half to be fair. What’s more important to make money one time, or to make money continuously and maintaining maintaining clients for good ?

Can't purchase

You can't buy from the application, whats the point

Great service

Stradivarius is very applicable and easy

Abvgddje

5 star

I love this brand

The delivery is so fast and the clothes are so cool

USA doesn’t exist?

I have no words.. I’m reading reviews from months ago and still nothing.

Crashes!!!!!

I can't click on any item without Stradivarius crashing :(( please fix this!!!

App crashes

Stradivarius crashes on ios 7.0.4 when you want to access a product from a collection

Crash! Crash! Crash again!

You have amazing products but I cannot see them because Stradivarius does nothing but CRASH! Please fix it :(

Crashes

App crashes when Cyprus store is selected

Crashes

New update keep crashing on 5.1.1

Location?¿

I can't find the United States for the country so I click other countries and it keeps telling me error?!

BUTTON OF AVAILABILITY

Please, we need the option of availability of clothes in stores in Stradivarius .

🙄

I cant find the option availability in the nearest store.

Need to shop in US

Can you please make your products available in the US?
Thanks :)
Angie



Is Stradivarius Safe? 🙏

No. Stradivarius - Clothing Store does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 6,879 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Stradivarius Is 14.2/100.

Safety Analysis

90.0% of users say app is Safe 👍
90.0%

6.6% of users have Some Concerns ⚠️
6.6%

3.4% of users say app is Risky 🚨
3.4%


Is Stradivarius Legit? 💯

No. Stradivarius - Clothing Store does not seem legit based on our analysis. This conclusion was arrived at by running over 6,879 Stradivarius - Clothing Store User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Stradivarius Is 64.4/100..

🔏 Privacy & Data Safety

Stradivarius collected the following data from you:

  • Data Used to Track You:
    • Purchases
    • Contact Info
    • Identifiers
  • Data Linked to You:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
  • Data Not Linked to You:
    • Usage Data

How was your experience with Stradivarius - Clothing Store? Post a Review




Features

- Store locator: Users can find the closest Stradivarius store by activating geolocation on their device.

- QR code and voice search: Users can scan the QR code on a product's tag or use voice search to find what they're looking for.

- E-ticket: Users can store all their purchases in the app using the e-ticket option.

- Tracking notifications: Users can turn on push notifications to stay up to date on fashion news and trends and know when their order will arrive.

- Wishlist: Users can add their favorite clothes and outfits to the wishlist.

- One-click purchase: Users can save their credit or debit card to purchase items in one tap.

- Manage profile: Users can manage their personal data, including address, favorite stores, and reservations made at physical Stradivarius stores.

- Filtering: Users can easily find what they're looking for by filtering clothing, shoes, and accessories.

- Latest fashion trends: Users can discover new fashion trends and create wishlists with their favorite looks and dresses.

- Wide range of clothing: The app offers a wide range of clothing items, including dresses, t-shirts, shirts, jeans, trousers, shoes, and accessories.