THE OUTNET: UP TO 70% OFF Reviews

THE OUTNET: UP TO 70% OFF Reviews

Published by on 2024-08-21

🏷️ About: Women’s designer fashion at outlet discount prices. Established in 2009 by The NET-A-PORTER Group, THE OUTNET carries luxury clothing, dresses, tops and shoes from 350+ fashion brands, from Zimmermann, Dolce & Gabbana, Stella McCartney, Michael Kors and GANNI, all with discounts of up to 70% off.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
45.0%

😎👌🔥 Positive experience
37.9%

🙄💅🫥 Neutral
17.1%

~ from Justuseapp.com NLP analysis of 31,325 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Wide selection of fashion items that can work with local styles in different countries

- Reliable shipping and return policies worldwide

- Shopper-friendly website with efficient functions within "my order" and "wishlist"

- High-quality presentation and packaging of items

- Consistent product pages with models wearing the items



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

New app is awful!

2022-05-21

The Outnet has just gone through website and app update and it is absolutely horrible! You can’t see your past order details. Recent orders disappeared entirely. Old wish list did not save. Items that were in my shopping bag vanished and no longer exist under the designer name. Poor item descriptions and sizes are all mixed up and you cannot tell if you are looking at French or Italian sizing! The address got mixed up and I now have an address in there that I have not used in over a year. THEOUTNET is really buggy. This is a massive FAIL!

Unreliable service -

2022-06-22

While I like their clothes selection, their operations from my experience are completely unreliable.

1. Jan 2022 I received a torn dress for which they had no substitute and they didn’t even offer to arrange the collection, until I insisted. They weren’t at all consumer centric. Had to call multiple time as the first time they didn’t even log the issue, in hopes that I will return the dress without them acknowledging that it is damaged first, making me call to their lines multiple times and adding to the unpleasant experience.

2. Jan 2022- they sent the wrong size shoes from what I ordered. They insisted I should go to UPS myself to return them instead of arranging for a pick up. After I insisted, they arranged for pick up. No substitute available and delayed refund timing. The shoes were returned the next day of receiving them.

Buggy App

2022-07-23

Site is good, app is horrible. Multiple errors when trying to add items to wishlist. Once - a couple of times is okay, but this happens fairly often. Also, the inventory does this weird “loop” after filtering. It shows 900 items available but will cycle through the same 20-30 items. I thought I was losing my mind at first when I scrolled past an item I had scrolled by 3 times before.
I also hate retail apps where you have to click on the item, then click a size to add it to your wishlist. It interrupts the flow of your User experience. Just have a little heart icon to the side like with Revolve/ShopBop/Farfetch/Luisaviaroma/Neiman Marcus/Saks/Literally everyone. It’s very annoying.

Honestly of all the luxury online retailer apps out there (and I have literally all of them on my phone) this is definitely one of the worst. I don’t understand why everyone can’t just make their app like ShopBop’s, then we could all die happy

Crazy App

2022-08-24

I, like the other reviewer, thought I was going bananas. Seeing the same items over and over again while scrolling. I even called them to find out what happened to the size measurements. Who wants to purchase something, especially when it’s final sale only to find out a size Large, for example, is really is a size XS fit wise? They assured me they were “working on it”. That was over a year ago. Even handbags don’t indicate the size. Even called there once for size measurements on one item. Forget that. By the time they get back to you, about a week, the item is sold out.

The APP is not good

2022-09-25

The website is great, prices are great, selection is great but THEOUTNET itself is just not good. If you forget your password you will be locked out of THEOUTNET . Password change does not work on mobile so use your allotted guesses carefully. It’s extremely annoying to be locked out. Stock doesn’t seem to update in real-time either so you may think something is available when it’s actually sold out. I love The Outnet but not THEOUTNET . I’ve deleted it because it’s just not good but ended up re-downloading because the sales are that good. You decide if it’s a fair trade. \(._.)/

Latest update is terrible (version 5.0.0)

2022-10-26

All my wishlist items and “my designers” lists disappeared after the update. App is slower to load pages. Items I had in my shopping cart have also disappeared. Overall just very buggy! Can’t even view my order history anymore. The worst part is that it was a forced update in order to keep using THEOUTNET .
Should have made my purchases before updating! Outnet just lost a sale here...

Sketchy Pricing

2022-11-27

Going through a few different brands on THEOUTNET, I can definitely tell that items are marked up somewhat significantly (from MSRP) before they’re marked down, to make it look like you’re getting a better deal than you actually are. I still gave it 3 stars because overall, the items are all still sold at a discounted rate.

not bad

2022-12-28

I really like THEOUTNET, it's pretty fast and the favorite designers list is pretty useful.
The only thing that bothers me the most is that it doesn't allow me to add anything to the bag. It says error or something.
So I add items to my wish list in THEOUTNET and go to web to put them to my bag and then I pay on the web. So it is kind of useless when I actually try to buy but it is way faster to browse to see what's new.

My go-to shopping anywhere

2023-01-29

No matter which country I relocate to, I can always find what I want to where that can work with local style here at the OUTNET. Easy to shop w reliable shipping&return anywhere in the world. Love it!

With the freshly updated 2021 website, it is much more shopper-friendly. The functions within „my order“ and „wishlist“ work so much more efficiently. The update is nicely done. Congratulations!

Always Easy

2023-03-02

Been shopping on Outnet for quite a number of years now. Usually can relax in bed, shop on OUTNET and find what I need. And if for whatever reason, the item isn’t suitable, returns are VERY easy.

Best app

2023-03-31

Apart from the amazing prices in the sale THEOUTNET has great search capabilities and is so quick and efficient to use one can search by designer size item of clothing color and more it’s a pleasure to use

Too easy to use

2023-05-02

Love THEOUTNET. Best feature is the consistency of the product pages. Love getting to see the item on a model. Helps every time. And super good functionality to pay as well.

The best Secret

2023-06-02

Are used to buy clothes other places that only buy from out net on a few boutiques... very very very fair prices designer clothes and pack a bowl for a fraction of the price always happy with the outcome that they’ve been very good to me!
Jeannine

B C Shopper

2023-07-04

I’ve been shopping on this site for years. I truly enjoy the format and all the customer service representatives that I have interacted with. The prices and quality are superb, especially when an added percentage is applied. Thank you and keep up the great job...

Hauteness

2023-08-04

I have shopped this site forever because it offers so much ‘more’ to my closet. I feel like it just gets me and my style. With that said, the site is easy to access, the selection of photos are terrific and the sales are really amazing. Thank you for this gift!
Kelly Reep
Camano Island WA

First time !

2023-09-05

My daughter clued me in to The OUTNET.
I saw a line for sleep wear that I love called Skin.
I ordered a white cotton sleep shirt on sale that was exactly my style? In arrived beautifully wrapped in tissue paper with the round stick on logo closing. You may have this presentation from a Neiman Marcus or Saks Fifth Avenue, but with most on-line purchases the item comes in a plastic bag. This is a first class company. Will order from The OUTNET again.

Simple & Easy

2023-10-07

Love the new and refreshed look of the OUTNET app. One main concern is that my previously favorited designers has just vanished. Also, you aren’t able to add or save any of the designers you’re interested in in your list as well. Not sure if it’s a bug… but other than that, app is efficient, clean and straightforward.

What happened to the latest update?

2023-11-07

With the most recent forced update, they lost all of my favorited brands, all of my wish list items. The order of the sizing is random, and where is the sizing and fitting information that used to be there?! This is one of the most information for online shopping! THEOUTNET is smooth, but the ux is not on par with the old version. Please fix!

Armchair fashionista

2023-12-09

For those of you not in the know already
This is THE place to be for THE best items each season to update your wardrobe or simply when you are ready to take the next step and choose a few new things to set yourself free for a total lift.
This season it’s a shorter cut, slimmer skirt, long sleeve dress, with shoes and a bag to make your friends ask .”how does she look so Ab Fab ?”
Sign on & click away, spring is just round the corner! Enjoy the new YOU! 💃💃🏻💃🏽

The OUTNET provides a great resource

2024-01-09

Shopping at the OUTNET provides a fun opportunity and a great resource to snap up a treasure that might have gotten lost in the shuffle of so many wonderful fashions on many other sites. That is why I make it one of my first go to places to thoroughly browse and fill my cart with fashions that will withstand the test of time .

I have never been disappointed and I don't think any wise shopper will be either.

RH Epstein

Where are those filters??

2024-12-16

I’ve been using THEOUTNET for more than 2 years and watched it turning worse in terms of usability. There used to be a lot more filters I could choose to easily find the right product, then after last update THEOUTNET removed some and combined some in a stupid way so the search became harder. this morning when I opened THEOUTNET I was surprised even the size filter was gone, leaving only category and color... I really don’t want to click through every single piece to figure out if I can wear it or now. BTW “my designer” function stopped working since last update. My customized list of designers never got saved no matter how many times I set it up...



Is THE OUTNET Safe? 🤗🙏


Yes. THE OUTNET: UP TO 70% OFF is very safe to use. This is based on our NLP (Natural language processing) analysis of over 31,325 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for THE OUTNET Is 45.7/100.


Is THE OUTNET Legit? 💯


Yes. THE OUTNET: UP TO 70% OFF is a totally legit app. This conclusion was arrived at by running over 31,325 THE OUTNET: UP TO 70% OFF User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for THE OUTNET Is 66.4/100..


Is THE OUTNET: UP TO 70% OFF not working? 🚨


THE OUTNET: UP TO 70% OFF works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with THE OUTNET: UP TO 70% OFF? Post a Review




Features

Established in 2009 by The NET-A-PORTER Group, THE OUTNET carries luxury clothing, dresses, tops and shoes from 350+ fashion brands, from Zimmermann, Dolce & Gabbana, Stella McCartney, Michael Kors and GANNI, all with discounts of up to 70% off.

Women’s designer fashion at outlet discount prices.

  Customer Service/Support
Developer:
THE NET-A-PORTER GROUP LIMITED

Contact e-Mail:

Website: