Stingray Music Status

Last Updated on 2026-01-28 by Stingray Group Inc.

I have a problem with Stingray Music

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Most reported problems

Audio

66.7%

Not working

33.3%

Common Stingray Music Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Stingray Music network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Stingray Music App
1. On android, goto Settings » Stingray Music » click [Force Stop]

Clear Stingray Music App Cache and Data:
1. On android, goto Settings » Apps » Stingray Music » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Stingray Music.

On android, goto Settings » Apps or Manage Apps tab.
Click Stingray Music » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Stingray Music » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stingray Music

E-Mail: [email protected]

Website: 🌍 Visit Stingray Music Website

Privacy Policy: http://www.stingray.com/en/privacy-policy

Developer: Stingray Group

Jun 04, 2026, 07:21 PM
a Windows user from Listowel, Canada reported problems with Stingray Music : Audio
Apr 13, 2026, 04:27 PM
a Linux user from Vancouver, Canada reported problems with Stingray Music : Audio
Oct 24, 2025, 08:22 PM
a AndroidOS user from Kingsport, United States reported problems with Stingray Music : Not working
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