Spotfire Analytics app not working? crashes or has problems?

Spotfire Analytics Status

Last Updated on 2023-12-21 by TIBCO Software Inc

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Summary of Spotfire Analytics Problems 😠👌🔥

- Crashes on open with iOS 12

- Crashes since upgrade to iOS 11.3 on both iPhone and iPad

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Common Spotfire Analytics Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Spotfire Analytics app on iOS and Android devices. Solve all Spotfire Analytics app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Spotfire Analytics iPhone Issues and Solutions

Spotfire Analytics iOS app crashes, not working, errors
Spotfire Analytics iOS app network issues
Spotfire Analytics on iOS has black/white screen

Spotfire Analytics Android App Issues and Solutions

Spotfire Analytics has errors/crashing/not working
Spotfire Analytics server network connectivity issues
Spotfire Analytics has black screen

Spotfire Analytics iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Spotfire Analytics app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Spotfire Analytics app crashes or not working on Iphone (iOS):

Close and restart the Spotfire Analytics app on iPhone
Update Spotfire Analytics app to the Latest Version for iOS
Uninstall and reinstall Spotfire Analytics iPhone app
Update your iPhone to the latest iOS version

Fix Spotfire Analytics on iPhone unable to connect to server/internet connection issues::

To resolve Spotfire Analytics network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Spotfire Analytics black/white screen (blank screen) on iPhone:

Follow the Spotfire Analytics iOS app troubleshooting guide Here →

Spotfire Analytics Android App Issues and Solutions

Fix Spotfire Analytics not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Spotfire Analytics app issues:

Force Stop the Spotfire Analytics App
1. On android, goto "Settings" » click Spotfire Analytics app. » click "Force Stop".

Update Spotfire Analytics to the latest version on PlayStore

Clear Spotfire Analytics App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Spotfire Analytics app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Spotfire Analytics.

Fix Spotfire Analytics unable to contact server/ Spotfire Analytics internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Spotfire Analytics » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Spotfire Analytics » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Spotfire Analytics on android.

Solve Spotfire Analytics black/white screens issue on Android:

Follow the Spotfire Analytics android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TIBCO Software Inc, developers of Spotfire Analytics.

About this app

TIBCO Spotfire® Analytics for iOS extends the reach of Spotfire analytics to anyone with an iPad or iPhone. Given the knowledge, intuition, and desire to answer the next question, you can visualize, aggregate, filter, and drill into data sets of virtually any size. You can reach insights faster with Spotfire and bring clarity to business issues or opportunities so all decision-makers get on the same page quickly. Empower those with the business knowledge to ask and answer questions - from anywhere. TIBCO Spotfire® Analytics for iOS can view data from TIBCO Cloud Spotfire® or data hosted on TIBCO Spotfire® servers.