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by Fopples

this app is super sketchy. i tried “deleting my account” because it kept saying i couldn’t use certain features because i was under 13, which I’m not, I’m over 18. and even so, listed on my account info it said i was 29, which I’m not also. so i went to delete the account and it asked me for a bunch of security verification questions, such as “date of registration”, which it doesn’t even list so how am I supposed to know?, “date of last login”, “device you used the app on”, “linked phone numbers”, and last it asked me for my location down to the county I live in. oh, and then my phone number a second time. i ended up now deleting my account because i felt as if it was even more a threat if i deleted it then having it now. absolutely ridiculous. the app itself i had fun with which is a shame but there really is no need for all this. don’t download this app theres better ones out there.

by Toutoucat

This app has been used most frequently in my iPhone. To save some room of the phone in the eve of Christmas for photos while I was in a church, I tried to remove it from my phone temporarily. I thought I could reload it to the phone once I got home and release some space from the phone after uploading pictures. However, when I tried to download the app in Apple store, the status of the app showed “open”, and nothing happened when I clicked the “open” sign. I noticed that there was “MTXX” listed as an app in the setting of the phone. I tried to delete the app from the setting so that I could reload it to my phone, it disappeared but showed up in second. What can I do? It’s so frustrating. I like the app so much but now I can not make it work for me!

by Acorn501

I paid for an annual membership on Jan 7, 2021, it’s supposed to be good till Jan 7, 2022. I used it a couple of times earlier in the year, but have not been able to use any of the VIP filters since before Thanksgiving.

Before emailing support, I tried shutting down the app and restarting. I was logged into my account on the app and still had to suffer through a ton of adds even using the non VIP frames. Tried emailing support and never heard back. Tried cancelling through the link when I saw the subscription renewal email and got an error page. Finally cancelled it through the App Store subscriptions page. As much as I used to like this app, I feel like it’s a total scam now and not worth the headache.