AJC News app not working? crashes or has problems?

AJC News Status

Last Updated on 2025-03-12 by Cox Enterprises Inc.

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User reports:
No current problems

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📋 3 Reported Issues:

Patricia Burns 2023-10-10

App is frozen

Jim 2022-05-28

I CAN'T get by the the first screen asking for permission to notify or not????

Moose Evans 2022-05-07

When I scroll through AJC app on my iPhone, it keeps jumping back to top story. I then have to scroll back down to where I was. Is this normal or is it an app glitch?

Showing 1-3 of 3 reported issues:

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Common AJC News Problems & Solutions. Troubleshooting Guide

Table of Contents:

AJC News iPhone Issues and Solutions

AJC News iOS app crashes, not working, errors
AJC News iOS app network issues
AJC News on iOS has black/white screen

AJC News Android App Issues and Solutions

AJC News has errors/crashing/not working
AJC News server network connectivity issues
AJC News has black screen

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AJC News iPhone Issues and Solutions

How to fix AJC News app crashes or not working on Iphone (iOS):

Close and restart the AJC News app on iPhone
Update AJC News app to the Latest Version for iOS
Uninstall and reinstall AJC News iPhone app
Update your iPhone to the latest iOS version

Fix AJC News on iPhone unable to connect to server/internet connection issues::

To resolve AJC News network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

AJC News Android App Issues and Solutions

Fix AJC News not working on Android, crashes, errors or is unresponsive:

Force Stop the AJC News App
1. On android, goto Settings » AJC News » click [Force Stop]

Update AJC News to the latest version on PlayStore

Clear AJC News App Cache and Data:
1. On android, goto Settings » Apps » AJC News » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AJC News.

Fix AJC News unable to contact server/ AJC News internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click AJC News » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AJC News » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AJC News