Contact Magzter Support

by Kidinacandystore415

Advertises that they can give you 5,000 + magazines to read. The majority of them are useless. Most all credible magazines they list require you to buy a regular subscription to read. In some cases, the price you would pay through Magzter is more expensive than if you order directly from the publisher. What a scam. Been waiting 2 weeks to get back my promised payment.

UPDATE: See the developers boiler plate, lame response to my negative review. A marketing pitch but no answer to my complaints. After 10 emails over 2 weeks I still haven’t received my refund on the 7 day “trial” even though I cancelled the subscription the 2nd day. It’s a fraudulent scam and my credit card company is investigating. Run, don’t stop and buy this worthless piece of junk. The 2 founders are nothing but con artists and should be investigated for deceptive advertising and fraud. Apple needs to get their act together and remove losers apps like this from the store.

by Kyhobbit

I tried a 30 day free trial for gold service. Unlimited access to a wide variety of magazines. Liked it so decided to subscribe to gold service. What is very unclear with this service is the unlimited acess to all magazines does not apply once your free trial is over. You pay $9.99 a month for a store front to purchase any magazines you are interested in. It is presented as a Netflix for magazines for one price but it is not. Feel this is very misrepresented. Won’t be paying for another month subscription.

Update: was told via email from Magzter customer service, reason I could not access magazines was they had no record of me purchasing their $9.99 plan. I paid through my apple account. Money was taken to pay for Magzter. I ended up requesting a refund from apple. Apple being the awesome company they are gave me my refund. Can’t recommend Magzter. (Loved Magzter form letter response to any issues users having)

by Bdhdiebxbfkdkxbfhwjfh

So I read some of the negative reviews but figured I would try out the free version. I really liked what I saw. I immediately accepted the offer for the Gold account, which was free for 30 days, but requires you to allow the monthly billing through iTunes. So you have to go into iTunes settings if you want to prevent charges after the 30 day trial period. OK, I get that. Spent some time reading and was happy with the choices I had. 12 hours later, Magzter is telling me I don’t have a Gold account. I’ve read other reviews with similar complaints with responses from the company. Obviously, the company either doesn’t care or doesn’t have the know-how or expertise to fix the problem. Think about this, Magzter: what if your readers contact the magazine publishers that you carry and let them know that your faulty app is giving their magazines a bad rap? Do you understand what I’m saying?