Join the conversation!
Retweet, chime in on a thread, go viral, or just scroll through the Twitter timeline to stay on top of what everyone’s talking about. Twitter is your go-to social media app and the new media source for what's happening in the...
Listed below are our top recommendations on how to get in contact with Twitter. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Twitter. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
made my twitter account almost 10 years ago an was an avid user on that same account. i was using the app and then sat my phone down for about an hour. when i reopened the app they were asking me to log back in to verify my account. Seeing that I haven’t logged out of twitter i was confused as to why they started to ask me this.i’ve had this account for a long time and the email address i signed up with is one that i no longer had access to. because of this i was unable to reset my password. i tried emailing tech support but they gave me some excuse saying that they couldn’t verify the account and that there was no other way that they could do so. they’ve never asked me to do so before and i am very upset with tech support. i would’ve rather talk to an actual person to explain my problem than send an email that they took a long time to respond to. so now im stuck trying to figure out what my old password was because i don’t want to create a new account. its been 2 weeks since this happened and im very disappointed with their service and lack of communication.
Pro-Nazi Platform, Don't Support
I was suspended for having "Hateful imagery" in my header photo. It was *literally* an anti-nazi symbol, with the big red ring around it with the red line going through it. I appealed it, assuming a review bot made a mistake, only to be informed by Twitter Support my suspension would not be reversed. I sent a second appeal, clarifying further that it was the exact opposite of something hateful and was an anti-nazi symbol. Denied again. I've also seen and heard many instances of Twitter Support suspending accounts that are openly anti-nazi and allowing many pro-nazi accounts to thrive, even after being reported. The company cares more about not offending its Nazi supporters than doing the right thing and everyone else is swept under the rug.
Been a user for over a decade off and on and it's never been as bad as it has become in recent times. Shame since they're losing users left and right and don't seem to care unless it's alt right nazi users they're at risk of losing.
No social media platform is great but I draw the line at nazi support. Twitter lost a user that really used to enjiy what it offered.
I wouldn't advise anyone to sign up unless they idolise Hitler.
Perhaps this is a better way to get through to YOU
I have been on Twitter for almost 10 years now, and I love the app. However, two weeks ago you sent me an email saying I supposedly violated the rules and I would be locked out of my account for 72 hours. Well guess what, it’s been 312 hours later and I’m still locked out with absolutely no contact from you whatsoever as to when I can get back in to my account!! I have tried several times filing an appeal as to the suspension, yet ZERO contact or answers from you AT ALL!! Did I say something harsh to someone, yes I admit that I did. I did NOT however promote any violence or supposed hate, or threaten someone’s life. I consider myself a conservative, and if that’s the problem you have, then just admit that’s the problem to me and everyone else and we can all move on. However if you allow a liberal or left leaning person to say whatever they want with no repercussions, then I’m afraid you are going to have a much bigger problem on your hands. So please, for the sake of humanity, just respond to me and tell me how long I’m going to be locked out for so at least I can move on.
Have a Problem with Twitter? Report Issue
Leave a comment:
Why should I report an Issue with Twitter?
Pulling issues faced by users like you is a good way to draw attention of Twitter to your problem using the strength of crowds.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a Twitter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Twitter.