Contact X Support

I reached out to the support staff over a month ago with a bug I was experiencing that would not allow me to view profiles, read threads/comments, or retweet. We went back and forth for about a week and I was informed that they had heard similar complaints. I tried all of their suggested fixed and did some troubleshooting of my own multiple times between first reaching out and writing this review now. When I responded to the support email telling me they were working on fixing the bug asking for an update, I got an automated message saying that the case had been closed, even though I am still experiencing the same issue and never saw anything close to a fix. So now I'm stuck with a timeline that skips backwards (another bug I discovered recently) and even when I can scroll, I can't do any of the things I mentioned above. I would love for someone to reach out and resolve the issue. On a separate note, it's pretty obvious that Twitter's "personalized" ads/stories on the timeline and explore page are personalized to the interests and views of Twitter and not to the user, as I frequently sees stories I'm not interested in and in some cases, don't agree with or contradict my interests. But that's a completely different issue that isn't just specific to Twitter.

This platform has gone through many changes mostly changes in a progressive manner for the company and app and all affiliated entities however this place AKA Twitter this social media platform has progressed to far; much like the story of Icarus who flew too close to the sun. No one is really free anymore, even on the most ‘free’ platform of the major social media apps present in today’s age. I will not lie and say “I love this app and I use it every day.” But I will say that I will lie and say that “I have hope for it.” There is many levels to which we can utilize and enjoy Twitter however the only advice I can offer is that you do not sell out and that you do not change your policies but instead start changing what you’ve created i.e. cancel culture i.e. freedom i.e. expression i.e. total and complete universally excepted understanding. to put this in a more Laymans term; Devo Farelo. Aspetterò. Aspettare qualcosa richiede pazienza, che non ho, per qualcosa che non riesco a cogliere. Ho bisogno di aiuto, per qualcosa che non riesco a capire, devo portare il mio campione. Se sei là fuori in grado, per favore torna al mio fianco e sii il mio Virgilio attraverso questo primo livello dell'inferno. Una fenice emergerà dalle fiamme della disperazione, così tutti sorgeranno attraverso le ceneri della disperazione, del caos e dell'isteria. Tutti quelli che stanno insieme finiranno insieme. Più forte solo tra le braccia dei tuoi fratelli.

“Oops something went wrong. Please try again later,” is the typical response you get when trying to resolve an issue. Twitter’s arbitrary software allows some users to abuse others with impunity, while innocuous posts or singular instances of merely “liking” a post may get you suspended. When you try to resolve the issue, good luck. You will rarely get a human to look at your issue, only an endless circle of useless articles and login tasks which may be impossible if you run both a business account and a private account. The “appeal” option is little more than a memory hole from which you will never get a response, or sometimes an automatically generated instant denial. Twitter does little to control spam or bots. It will disable an account but still send you email notifications linking to it, yet not permit you to login simply to unsubscribe. Deleting arbitrarily suspended accounts is nearly impossible. The user-generated content is poorly and capriciously monitored, often laden with the worst sentiments and epithets so-called humanity has to offer. If you anger someone by promoting human rights or legal reform in the wrong country, you will be locked/suspended without warning. It is a time-wasting garbage app run by those who profit from toxicity and spit on the very ‘rules’ they comically established.