Published by on 2021-09-17

Enter the world of the House with the CHANEL Fashion App. - Step
behind-the-scenes of CHANEL’s creation with videos, photos and latest news -
Unlock the savoir-faire of the House in the Haute Couture, Métiers d’art and
Ready-to-Wear collections - Explore a detailed view of looks, bags,...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


  • By


    It was easy to use this app before but now you can’t even see the price for some of the items and you have to sent a request if you want to know the price of the bags which is super annoying.

  • By

    Great when it works....

    I love the app when it works but it’s few and far between. It always crashes and doesn’t get fixed for what seems far too long for this day in age. Plus the app doesn’t allow you to purchase sunglasses through it like the website does (at least a way fully functions). So disappointing. I expected more from Chanel with the app to be honest.

  • By


    iPhone 6S Plus iOS 12.1.2 Images and videos are highly defined and upload quickly. This is an excellent resource for fashion design students.

  • By

    Not Working!!!

    I love this app BUT... Just a little FYI for y’all, the app isn’t working. When I try to open it, it says, “Unable to access content”... Maybe you can fix it? Thanks!

  • By


    Been trying to get into my account for months, with no updates as to why it will not link! My CA even tried to share a link for us to connect here, share wishlist etc, and nothing! Also, prices still haven’t been adjusted to reflect newly implemented increases. Doesn’t see like anyone is eager to fix this app. So disappointing!!

  • By

    So stupid. Content leads to website anyway

    I browse their website a lot, look at bags, and I was hoping this app would improve my experience because certain part of the website was turning into a language I can’t understand (Russian?). Well, the content of the app just leads to the website anyway. Deleting this app right away.

  • By

    Worst app ever!

    No organization to app, just show what over price hand bags you have so I can buy one for my wife. This app is like cutting up their catalogue, throwing it in a bucket than trying to find a specific page. Look if Chanel wants me to know what stupid collection or season I’m buying than tell me in the description! Don’t organize it that way!

  • By

    Not very easy to navigate

    Expect a better app for a company such as Chanel! Not easy to navigate

  • By

    Can’t login to my account

    I can access my account via their website however I am unable to log into my account using the app. I’m using my correct info but it just doesn’t seem to connect me? Please fix this issue!

  • By


    I deleted this app because when I zoomed out in the store locator to see more stores nearby, the app started CONSTANTLY alerting "Zoom in to see more results" when I pan around. Developers and designers of this app, could you please take some iOS app design 101 and stop abusing the AlertView?!

  • By


    Terrible ap. The reverse button doesn’t work, it takes you to the home page in case you want to look at something. Super super slow, none functional, unorganized and none user friendly! DISAPPOINTED!

  • By

    Pointless app - FAIL

    Nothing works on this app including all (supposed) links to products. Nothing in this fancy app is useful. Really frustrating because I wanted a more direct way to get the latest product info.

  • By

    This app won't open...

    It attempts to open then crashes. I work in the luxury retail business as a personal shopper and this app used to be my GO TO... I haven't been able to use it in months... any suggestions?

  • By

    Doesn’t work and gets stuck

    Tried to use option to try on sunglasses it kept showing that item can’t be found.

  • By

    Gone since latest update

    This app used to work beautifully but ever since the update it won’t open or show anything, I thought it was a problem related to the IP address but it’s not. CHANEL PLEASE FIX IT!!!!!

A better way to Contact apps

You can now contact CHANEL FASHION customer service directly
via Email using our new site -

Contact CHANEL FASHION directly


Yes. CHANEL FASHION is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 143 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for CHANEL FASHION Is 24.4/100.


Yes. CHANEL FASHION is legit, but not 100% legit to us. This conclusion was arrived at by running over 143 CHANEL FASHION User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CHANEL FASHION Is 24.4/100.

Is CHANEL FASHION not working?

CHANEL FASHION works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with CHANEL FASHION? Report Issue

Leave a comment:

Why should I report an Issue with CHANEL FASHION?

  1. Pulling issues faced by users like you is a good way to draw attention of CHANEL FASHION to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CHANEL FASHION customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CHANEL FASHION.

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