Contact iProcess Support
Company Name: Gateway Processing Services
About: iProcess is a secure and simple way to process credit card transactions from
your iPhone or iPad. This point of sale app allows you to sign in with your
gateway credentials and you can start processing with our supported credit card
swipers.
iProcess Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit iProcess Website
Privacy Policy: https://www.nmi.com/privacy-policy/
Developer: safewebservices
3 Most reported problems 😔💔
Crash
by Towing06
Every time I try to process a credit card payment, the app crashes. I cannot process an entire payment. I’ve tried it with WiFi and without. Same thing with Bluetooth. This app worked great for over a year then all of a sudden it won’t work anymore. If the issue is resolved my rating would increase.
Constant Crashing
by XT CME
Most recent update has the app crashing any time you complete a transaction… AGAIN!!! This happens every time this app gets updated. Then it gets “fixed” for a few months until another update comes out.
Cannot use terminal
by Pearl Dragon
When I go to use the Bluetooth terminal it comes up with an error message: Terminal ID Missing and Transaction Key Missing. I contacted IProcess and they said to contact Rectangle Health. They sent me an new terminal and I have the same issue using my IPad.
Have a Problem with iProcess? Report Issue
Why should I report an Issue with iProcess?
- Pulling issues faced by users like you is a good way to draw attention of iProcess to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a iProcess customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iProcess.
