Ubisoft Connect Reviews

Ubisoft Connect Reviews

Published by on 2024-03-19

🏷️ About: Access all services related to Ubisoft games with the new Ubisoft Connect companion App. JOIN THE COMMUNITY OF UBISOFT PLAYERS - Connect with all players, across all platforms, on all games - See what your friends are playing, check their achievements, and make new connections PLAY MORE, GET MORE - Enhance your playing experience with game-specific challenges you can track in the app - Unlock unique rewards: weapons, charact.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
62.8%

👿🤬😠 Negative experience
26.0%

🙄💅🫥 Neutral
11.2%

~ from Justuseapp.com NLP analysis of 22,473 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Simplicity

- Speed

- Content

- Accessibility

- Rewards for playing Ubisoft titles

- Sam chat tool



Read 33 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Frustrating

2022-05-22

This might be amazing for serious gamers. For a family that just wants to access content on a game across all profiles on their Switch, it is proving to be a PIA. We get logged off every time we take a break, there is no function to save the log-in details or use a mobile device to log in, so navigating that on Switch is tedious. If my kids go to play under their profile, they are out of luck. It forces us to go through the original profile, even though we are linked as a family. That would be fine if you could access the content without signing into UPlay, but you can’t.

The app is not working as of late, can’t sign in

2022-06-23

So I have had the Ubisoft app since release and it was wonderful to have. Being able to monitor and track your progress and activity in games yes. However, as of late I have not been able to use UbisoftConnect . Trying to login through PlayStation does not work. If I try to login theough xbox, well that does not work either. Something Is wrong and if UbisoftConnect is not working then one can only question what the point of customer service or support is even built for. I have been trying to access UbisoftConnect for weeks and no go. It fails to connect yet their website has nothing for receiving or requesting support for UbisoftConnect . This really needs to be fixed ubi, I can only say other gamers are not happy as well with the lack of feedback and support

1 Star for I loved UbisoftConnect
2 star because I have used it greatly in keeping track of progress and stats

The next few stars will be earned when UbisoftConnect is fixed so please listen and help us

Oculus Quest 2?

2022-07-24

I’m a new OQ2 owner and I downloaded UbisoftConnect to link my Oculus Quest 2 and be able to play Star Trek: Bridge Crew. Ubisoft makes linking the two impossible, almost like they are deliberately excluding the OQ2. There is no option in UbisoftConnect to link. I have issued a refund request for the game. Ubisoft needs to take their issues seriously. This problem has been an issue since at least Oct. 2020 and it’s now the end of Feb. 2021, yet there is not one serious answer to this major problem on any forum, anywhere, only obfuscation. You need step-by-step instructions in a clear and concise order to make the process accessible and possible. PLEASE!

Needs more

2022-08-25

I’ve been using UbisoftConnect for a few years now over several different games and, though I really like using it, it’s missing out on opportunities and there are some bugs. Bugs examples: on Assassins Creed: Odyssey there are a couple of locked rewards that no matter what I do they don’t unlock. Also, one of the earlier versions of UbisoftConnect you could browse games that you haven’t played from the Ubisoft library, but no longer can do that. I like UbisoftConnect , but some things need to change/get fixed.

Great idea. But it doesn’t always work?

2022-09-26

Great app. Great idea. But it doesn’t always track. I don’t know why but I’ll activate the challenges for r6 and then play and achieve said goals but it will not apply to the challenges in UbisoftConnect on my Xbox or mobile. Get 10 headshots for a charm. I apply it in UbisoftConnect and go play. Get three headshots in one match. Go look and nothing is applied. Look the next day nothing is applied. This is just an example but I hope it makes sense. Maybe fix this please? Thanks guys! Other than that the idea and UbisoftConnect itself is great! Btw, the SAM bot really does a great job at hyping me up! Those stats she feeds you are a real morale booster!

It’s amazing... but not the best.

2022-10-27

So, I love Ubisoft Club. I know other games have stuff like this, where the more you play you can get rewards from it, and that’s nice. Sam, the robot assistant thing, some how can answer all my questions and tell me a joke, it’s basically a free video game version of Alexa. However, compared to other portal apps, it’s not the complete best. I wish they had things like Nintendo App, where you can edit and change gear of the stuff in your games, (Splatnet, SmashWorld.) They could do this for stuff like Siege and Ghost Recon. It’s great though.

Great App, One Problem

2022-11-28

I absolutely love UbisoftConnect, and it’s great to be able to check on my challenges and progress while I’m not on my Xbox; however, I haven’t been able to use UbisoftConnect for the past few months. Whenever I try to log in through my Xbox account, I’m met with an infinite loading circle. I’m able to use it while on the Xbox just fine but I can’t get it to go through on my phone. I’ve tried everything including deleting and reinstalling UbisoftConnect to no avail. If someone could help me, I’d appreciate it.

Great App

2022-12-29

UbisoftConnect is awesome as it allows you to access your Ubisoft club account, see the games you have, enroll in challenges and allows you to unlock items using your Ubisoft credits all within UbisoftConnect . The bot gives you your daily stats and provides information, videos, and information towards your games. The only reason I gave it 4 stars is because I wish they made more challenges to access each week with all of their games. AC Odyssey and GR Breakpoint are a few examples of games lacking in this area as The Division 2 and Rainbow 6 Seige have these extra challenges which earn you Ubisoft club points. I find myself wanting to unlock all the extra items for the games I play but you don’t always get all the points in the game to purchase them all. This stinks as some games have these challenges and takes away from playing other games. I also think there should be challenges each week for games individually and I think Ubisoft would benefit more by hosting a weekly challenge globally for a specific game. Like this week would be D2 challenge of getting 5M cleaner kills and whoever plays the game that week and gets kills/points would get a prize at the end of the week. This would promote UbisoftConnect even more and be a win for Ubisoft in promoting the less popular titles as they can rotate a game or multiple titles each week.

Rating would be better if...

2023-01-30

They had worked out the Sam’s Axe quirk that is still apparently ongoing. I’ve been using UbisoftConnect along with playing the game for about two weeks now and have yet to unlock that reward. Not too worried about jumping through hoops to get it that badly though.

Otherwise, it’s a handy little app keeping me updated on what I’m doing in game and answering simple questions about stats, personal Ubisoft rewards, and some lore. Just don’t expect it to be your personal in game GPS, or detailed quest guide. It sometimes gets confused by what you want to know and throws in tidbits about games I don’t even own.

Worth 5 stars but it’s Okay.

2023-03-03

So the reason I’m giving UbisoftConnect 5 stars is because it is a useful app. I first got UbisoftConnect when they first announced it’s release on ios. The problem with UbisoftConnect is that every once and a while I get signed out and that’s not really a hassle. THE ONE THING THAT THEY NEED TO DO THOUGH IS ALL US TO BUY GAMES ON UbisoftConnect SO WHEN WERE ON THE GO AND WANT A GAME WE CAN PURCHASE IT WHILE LEAVING AND WHEN WE GET BACK START THE DOWNLOAD. I just wrote this review hoping that they would read this and allow us to buy games from UbisoftConnect . 10/10 recommend getting UbisoftConnect .

Used to be 5 stars but…

2023-04-01

I have not been able to log in for the past two weeks. I have to use the browser on console and enter my credentials in order to use UbiSoft Connect. Something is severely wrong because everything is correct and after just my first attempt to sign in, it says “you’ve been locked out of your account for too many failed attempts”. Please fix this bug asap. Super annoying and makes UbisoftConnect unusable and 0/5 stars

Ubisoft is wonderful!

2023-05-03

UbisoftConnect is probably a main reason I play Ubisoft games, other than there being amazing stories and great ridiculous characters (Far Cry series). UbisoftConnect gives you a great sense of challenge and accomplishment after beating the challenges and getting coins to go towards a new mission or a cool cosmetic item for your character, even weapons to use in-game, and resources to help you progress further and faster at the start. Thanks Ubisoft!

Really helpful in the ways I need it to be.

2023-06-03

I am a r6 player like many of you. If there is one thing I love more than top fragging it it flexing my 1.1 kd to all my friends. UbisoftConnect will show you ACCURATE playtime. Win loss rate, kill to death rate, and level. What I mean by accurate is unlike steam which shows how long the application has been opened, this shows how long you have been playing. Steam shows I have been playing for 700 hours, and UbisoftConnect shows 500 which shows what I want.

Ubisoft you rocks!

2023-07-05

I have been looking for good app to sync all my play progress on PS4 and I am member of social club under Rockstar but it is available through website not app. After owning Assassin’s Creed series especially when got Origin and Odyssey, I ended up loving UbisoftConnect because it helps me know the progress of my games than to log in all the time on my PS4! Thank you! Collecting coins and get rewards are great bonus where nothing of else even like socials club had.

Love the app!!

2023-08-05

UbisoftConnect is very helpful in many ways! Sure it doesn’t have in app chatting and all but I’m okay with it, because I’m a console user where talking to people is not a problem with the PlayStation messages app. But this is app is great for when I complete challenges and to keep up with what I need to do next! I don’t like the in game app thing because it does take long to load and all. This is more convenient because it’s a couple swipes away.. love that app keep adding more challenges for all the games! I enjoy hunting them down! Old and new games!

Ubisoft has the best games, and the best customer relations

2023-09-06

I have always loved Ubisoft’s games. And I very much appreciate how in tune they are with their loyal players. UbisoftConnect is very helpful, and I use it all the time instead of having to go into the in game club menu. Besides, the fact that Ubisoft rewards you for playing any of their titles and allows you to get rewards for other ones is astonishing. Other developers and publishers should be taking notes! And Sam is a very useful and also very fun tool to have. Thank you for your hard work Ubisoft. Love your work

Probably one of the only good Game Developer App

2023-10-08

The quality of this Application our Classes every other Gaming App in many ways from its Simplicity, speed, and Content plus accessibility. meanwhile on the Psn app of EA they take literal minutes to load a page.

The Program really helps with accessing the challenges as well as the Ubisoft Club Rewards where I’m in a match in R6 and I can claim my Awards from a Challenge like that; or while I’m exploring the new AC Odyssey, I can see what the Ubi Club has to offer. And the Sam chat thingy I thought it was gonna be a mediocre chat bot but it’s very helpful and really actually shows me insight on my gameplay especially on the pvp modes.

Very Good App Highly Recommend-5/5

(Just for rainbow )

2023-11-08

So today was the new season (steal wave) and everyone ping was really high, next round we couldn’t pick out operators because of ping. Everyone chose there ops but I could because I wasn’t existing? We couldn’t connect to match so I was asked to leave by another teammate, so I left and I tried to connect back but I couldn’t I asked my friend to no try that hard so I don’t get banned for leaving. He said the ping was really high most people left the game. If you could figure out what happened because some of my teammates got banned for not connecting back that would be nice

I love it and I use it for Rainbow Six Siege

2023-12-10

The reason why I enjoy using UbisoftConnect so much is compared to Ubisoft club (the old system they used before Ubisoft connect) it was really hard to use on anything other then my actual PS4, but now I can check all my challenges and it keeps up in real time for Rainbow. Super easy to use and easy transition to learn. It’s great in my opinion.

One of the better companion apps.

2024-01-10

An app for a game that actually works and is useful. If you care at all about tracking your uplay account and points this is a must have. Makes redeeming rewards and extras easy and convenient. With one click you’ve got access to every game you’ve tracked and it’s associated rewards. Also tracks your points and when they expire. All though that is a whole other story. Your points should stay forever. You earned them and the fact they now expire is garbage.

Needs more features

2024-12-27

UbisoftConnect was great and all, but the sad thing was that you couldn't chat with friends. Not being able to chat with your friends on mobile just made it more harder to do because every time you need to notify your friend about something, you have to turn on your computer just to message them the thing you want to notify them. If this message has been acknowledged, Thank you and have a nice day!

Pretty good but lacks some features

2024-12-27

Not a bad app. I like the Sam assistant that gives you tips, and overall UbisoftConnect works well. Slow to start up though. Also, I’d love it if there was a feature that let you access the Uplay chat messages. It’s kinda lame that you can only communicate with friends from the Uplay desktop app. Other than that, pretty good; a nice way to see if friends are online and get info about Ubi games.

Good app needs work

2024-12-27

I sometimes run into problems like I add challenges and they don’t add to my list they still say add and I try to redeem rewards and it won’t let me, i love the idea and I have been with ubi sense I could remember and I’ve been disappointed by them several times but that still doesn’t bother me because in the end at least I’m getting something. Pleas work on UbisoftConnect and keep working on Rainbow six siege

Amazing and more classic challenges

2024-12-27

It pretty easy to put or collect challenges when in middle of a match, and your guys challenge are pretty hard and good, but make a special weekly challenge that give you a little more Xp and Renowns or even some R6 credits with a difficult challenge like fuze the hosta- save the hostage as fuze. There should be more classics challenge and more prize to get and change the store where you can use the classics challenge points for. 10/10 App.

Awesome!

2024-12-27

What a great app! Gives me lots to do in my favorite Ubisoft games. With rewards for completing the challenges, there’s never nothing to do! Great design & UI, plus a ever-growing community! Sam the AI is very fun as well. The only thing I could think of to add is that when you complete a week’s challenges for a given game, you could get an extra reward? Anyway, great app, I use it all the time!

Helps keep you up to date and organized.

2024-12-27

I hate nothing more than selling a game to only find I didn’t unlock challenges that where just within my reach. UbisoftConnect not only keeps you up to date with your stats, it challenges you to push harder and unlock achievements and perks. I likely.

Billfuckoff
2022-12-17

This software is so garbage I cant wait until all those fuckers are looking for a new job

Patrik Peřina
2022-04-21

most of the time doesn´t work

Kris W
2021-12-18

4.7/5 star rating is a total lie. The only way anyone would rate Ubisoft connect anything beyond a 1 star is if they have never used it. It is the slowest pile of crap software I have dealt with in years. It requires updates every single time it launches while simultaneously never making any improvements. It will offer options like playing offline, Then relaunch to tell you that you can't play offline because it was built by an incompetent software company. If you are considering this, Picture playing the game you'd like to play. You launch the game, Well, you haven't played for the last 12 hours, so here are a few hundred mb of updates, relaunch, oh a game update, relaunch, etc.. Your desire to play will slowly dwindle over the next 50+ minutes of dealing with this garbage. All for what? nothing. No gain, no benefit. The higher-ups that came up with this system deserver to never be employed in the technology sector for the rest of their lives.

Xander
2021-06-10

trash, beyond bad. needed to donwlaod my game 2 times to update another 60 gb. I'm sorry but that's ridiculous when the game is 60 in total. the game cant launch out of the launcher nor can it verify the location. forced on my and I had a bad time . not gonna make the reference but you get it negative stars

Becky A Bias
2021-05-27

On FACEBOOK there is a "WHAT NUMBER DO YOU SEE" post claiming to give 600 to 3600 $ to the first 100 people with the correct number. This post is coming from your company, UBISOFT..IS THIS POST/ GAME legitimate.

Mark Jilks
2021-04-19

Is people on Facebook & Messenger legitimate for your company. And do they ask you for money.

Wanda W. Eley
2021-03-22

On FACEBOOK there is a "WHAT NUMBER DO YOU SEE" post claiming to give 600 to 3600 $ to the first; certain amout of people with the correct number. This post is coming from your company, UBISOFT..IS THIS POST/ GAME legitimate.



Is Ubisoft Connect Safe? 🤗🙏


Yes. Ubisoft Connect is very safe to use. This is based on our NLP (Natural language processing) analysis of over 22,473 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Ubisoft Connect Is 70.7/100.


Is Ubisoft Connect Legit? 💯


Yes. Ubisoft Connect is a totally legit app. This conclusion was arrived at by running over 22,473 Ubisoft Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Ubisoft Connect Is 83.4/100..


Is Ubisoft Connect not working? 🚨


Ubisoft Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Ubisoft Connect? Post a Review




Features

Access all services related to Ubisoft games with the new Ubisoft Connect companion App.

- Access your game stats and performances at anytime.

  Customer Service/Support
Developer:
Ubisoft


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