Contact Ubisoft Connect Support
Company Name: Ubisoft
About: Ubisoft is a producer, publisher, and distributor of interactive entertainment products.
Headquarters: Montreuil-sous-bois, Ile-de-France, France.
Ubisoft Connect Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Ubisoft Connect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Ubisoft Connect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ubisoft
Verified email ✔✔
E-Mail: store.apps@ubisoft.com
Website: 🌍 Visit Ubisoft Connect Website
Privacy Policy: https://legal.ubi.com/privacypolicy
Developer: Ubisoft Entertainment
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Read 3 Customer Service Reviews 😭😔💔
Frustrating
by Glitch4tw
This might be amazing for serious gamers. For a family that just wants to access content on a game across all profiles on their Switch, it is proving to be a PIA. We get logged off every time we take a break, there is no function to save the log-in details or use a mobile device to log in, so navigating that on Switch is tedious. If my kids go to play under their profile, they are out of luck. It forces us to go through the original profile, even though we are linked as a family. That would be fine if you could access the content without signing into UPlay, but you can’t.
Oculus Quest 2?
by Bill Bp
I’m a new OQ2 owner and I downloaded this app to link my Oculus Quest 2 and be able to play Star Trek: Bridge Crew. Ubisoft makes linking the two impossible, almost like they are deliberately excluding the OQ2. There is no option in the app to link. I have issued a refund request for the game. Ubisoft needs to take their issues seriously. This problem has been an issue since at least Oct. 2020 and it’s now the end of Feb. 2021, yet there is not one serious answer to this major problem on any forum, anywhere, only obfuscation. You need step-by-step instructions in a clear and concise order to make the process accessible and possible. PLEASE!
The app is not working as of late, can’t sign in
by Acebacklash
So I have had the Ubisoft app since release and it was wonderful to have. Being able to monitor and track your progress and activity in games yes. However, as of late I have not been able to use the app. Trying to login through PlayStation does not work. If I try to login theough xbox, well that does not work either. Something Is wrong and if the app is not working then one can only question what the point of customer service or support is even built for. I have been trying to access the app for weeks and no go. It fails to connect yet their website has nothing for receiving or requesting support for the app. This really needs to be fixed ubi, I can only say other gamers are not happy as well with the lack of feedback and support
1 Star for I loved the app
2 star because I have used it greatly in keeping track of progress and stats
The next few stars will be earned when the app is fixed so please listen and help us
Have a Problem with Ubisoft Connect? Report Issue
Why should I report an Issue with Ubisoft Connect?
- Pulling issues faced by users like you is a good way to draw attention of Ubisoft Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ubisoft Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ubisoft Connect.
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