AllTrails app not working? crashes or has problems?

AllTrails Status


I have a problem with AllTrails

Are you having issues? Select the issue you are having below and provide feedback to AllTrails.




⚠️ Most reported problems ⚠️

Crashes
41.5%

Not working
24.5%

Something else
15.1%

Connection
7.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of AllTrails Problems 😠👌🔥

- Difficult to find when a photo was submitted

- Check-in feature was removed

- Hiding the check-in feature in the "..." was worse

- History is not accurate

- Have to make up a name for each recording on the fly

- New UI is not good

- Support was not helpful

  38 Reported Issues: 😵🆘🛟🚨📢

Scott Merrill
2022-05-20

App loads very slowly and freezes . I’ve turned off my phone and it still loads slowly etc.

J Ogden
2022-05-19

I put in a trail and app freezes. Also in the past 6months app has been really slow to load info on trails.

Carol Manley
2022-05-14

I am able to select an area for hiking but when I select a specific trail the app freezes. I have shut my phone off and restarted but the problem continues.

Laetitia
2022-05-11

My app crashes just few seconds after opening. Impossible to keep it open.

Jeff Love
2022-05-09

Crashes shortly after opening

Tanya
2022-04-06

I have AllTrails pro. The maps load slowly. Please help

Patrick Kean
2022-03-25

Oops! You're currently off line. Why is it defaulting to this message when I try to bring up a map of my trails? It is useless to me this way. I cannot find a page to correct it anywhere I the app.

Steve Whitener
2022-03-10

Have the pro version, gets halfway through a hike and it stops tracking, says no GPS signal. That's with the trail downloaded, have a Samsung S21 ultra. Seems to work fine on wife's older iPhone.

Showing 31-38 of 38

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Common AllTrails Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AllTrails, Inc., developers of AllTrails.


Verified email  

Contact e-Mail: [email protected]


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E-Mail: [email protected]

Website: 🌍 Visit AllTrails Website

Privacy Policy: https://www.alltrails.com/privacy

Developer: AllTrails, LLC




About this app

Whether you’re a hiker, biker or trail runner, this app will help you find the way. • Find a hike, mountain bike ride, or trail run that’s perfect for your fitness and experience level. this app Pro is available as an annual subscription.  Explore 300,000+ hand-curated trail maps plus reviews and photos crowdsourced from millions of hikers, mountain bikers and trail runners.  Auto-renew can be turned off anytime by going to your Account Settings in iTunes after purchase. this app allows you to automatically export information about your recordings to the Apple Health app.  Find that dog-friendly or kid-friendly trail that you’ve been searching for.  Discover the best hiking, running, and biking trails around the world.  Explore a national park, or discover new hiking trails in your area.  Take that mountain biking or backpacking trip you’ve always dreamed of.  Your annual subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.  Note: Continued use of GPS running in the background can dramatically decrease battery life.  You can subscribe and pay through your iTunes account.  We love hearing from users!  Email us here: support@this app.  this app is your guide to the outdoors!