Workplace from Meta app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
75.0%

Account
25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Workplace from Meta Problems 😠👌🔥

- No longer see the “Photos” tab when in our profile.

- No picture-in-picture.

- Sound notification settings not working.

- Forced to watch any video through the app even on Safari.

  3 Reported Issues: 😵🆘🛟🚨📢

Janice
2023-07-02

cant get past 'select language and country' for past day, after selecting and pressing 'save' it just pops up again, cant log in at all

Tyler
2023-06-20

Workplace from meta has been crashing on android devices. This issue only occurs on android users. Users have the inability to login into there apps. The app crashes immediately upon hitting enter after entering their username/password.

Joselito Dandan
2023-02-23

We have an issue crashing for Workplace app for iPhone 12,13 and 14 reported. Almost from Switzerland are reporting app crashing after the latest app update on the corporate iPhones. BTS-CA&C are aware of this issue, GSD-Desktop and Geneva IT colleagues are currently investigating this case. Action taken, -The app has the latest version 402.0 and the same issue -Both have the same issue with Version 400 and 402 -Clearing cache does nothing as well. -Uninstall and reinstall the same issue -Uninstall again the app and reinstall it from App Store instead of company portal still the same result -Every single user Jordan have asked (ExCom level) has the issue -2 users tested no issue using personal iOS device and including with Personal AD group. -iPad it works no issue -Elliott uninstalled the app on his phone>Force reboot >Open Comp Portal and run 'Check status' - I'll wait for the app to pushed. Still the same issue -No error messages -Elliott stated just a simple screen freeze for about 2 seconds and then a return to the main screen. In fact, as long as I don't try to scroll beyond that last post, the app doesn't crash--so I can just scroll the 3 most recent posts... MyMobile: No issues, app was working fine on version 400, I have updated to 402 and can confirm nothing has changed. Still working fine. Intune (as majority of JTI users): app was on version 400 and kept crashing as Jay's video. I have updated to 402 and still same behavior. This has started to happen yesterday as most users experiencing it.

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Facebook, Inc., developers of Workplace from Meta.


Verified email ✔✔

E-Mail: android-support@fb.com

Website: 🌍 Visit Workplace from Meta Website

Privacy Policy: https://www.facebook.com/legal/FB_Work_Privacy

Developer: Meta Platforms, Inc.




About this app

Use WorkplacefromMeta to sign in to an existing Workplace account, or create one from scratch.  We believe organisations work best when everyone has a voice and the power to make a difference.  Workplace is ad-free and totally separate from Facebook.  So you and your team can concentrate on aligning your goals, building successful working relationships and turning your company into a community.