hip Status

Last Updated on 2025-02-04 by Celebrate Labs Inc.

I have a problem with hip

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User reports:
No current problems

- Day Stars is no longer supported and cannot be found on the App Store.

- The app, Hip, cuts off the top portion of the thumbnail in the card, which is often the person's head.

- The birthday card wording is weird and not as good as Day Stars.

- There is a big white stamp in the bottom of the card instead of a watermark.

- The app has some bugs, such as the inability to save the birthday reminder card.

- The app has issues with recognizing the free trial of the plus version.

- The app's name and iconography do not convey the purpose of the app well, making it difficult to find among other iOS apps.

Bill 2023-11-13

Can’t send GIF cards anymore. Is there something different about sending them now?

Showing 1-1 of 1 reported issues:

Common hip Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve hip network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear hip App Cache and Data:
1. On android, goto Settings » Apps » hip » Storage » click [Clear Data] option. This clears both data and cache.
2. restart hip.

On android, goto Settings » Apps or Manage Apps tab.
Click hip » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto hip » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch hip