Are you having issues? Select the issue you are having below and provide feedback to hip.
- Day Stars is no longer supported and cannot be found on the App Store.
- The app, Hip, cuts off the top portion of the thumbnail in the card, which is often the person's head.
- The birthday card wording is weird and not as good as Day Stars.
- There is a big white stamp in the bottom of the card instead of a watermark.
- The app has some bugs, such as the inability to save the birthday reminder card.
- The app has issues with recognizing the free trial of the plus version.
- The app's name and iconography do not convey the purpose of the app well, making it difficult to find among other iOS apps.
Can’t send GIF cards anymore. Is there something different about sending them now?
Complete guide to troubleshoot hip app on iOS and Android devices. Solve all hip app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Celebrate Labs Inc., developers of hip.
• Customize your reminders, down to the day, time, and frequency. • Designed to give you transparency, reliability and full control over your data. • Don’t let us limit the days you celebrate. • Billed monthly, every 6 months or annually at the rate selected depending on the subscription plan. • Subscriptions auto-renew at the cost of the chosen package, unless canceled 24-hours in advance prior to the end of the current period. • The fee will be charged to your iTunes Account at confirmation of purchase. • You may manage your subscription and turn off auto-renewal by going to your Account Settings after purchase. Once purchased, refunds will not be provided for any unused portion of the term. • Any unused portion of a free trial period, if offered, will be forfeited when you purchases a subscription. Per Apple policy, no cancellation of the current subscription is allowed during active subscription period.