Contact Parallels Client legacy Support

by Cknchimayo

Used this app frequently. It does not work with iOS 11

by CCHospIT

This current version does not allow connections to older (Version 8) 2X Gateway Servers. If you update you may lose ALL functionaltiy. I contacted support and their solution was to upgrade the 2X server. I manage the servers, and this is a VERY LARGE undertaking and must be tested extensively before it can be implemented in production. I work for a hospital and our systems need to be up 24\7, so a major upgrade like this takes a lot of planning and time, there is no "Quick Fix!" It is a shame that many of our users have updated this app and now cannot use it at all! DO NOT UPDATE!!

by Frankjake

I couldn't get the sound to redirect but after playing with the setting and reinstalling the app, I got it working. Not sure what the problem was but it's working perfectly now, the RDP part anyway. This is a great app and it does everything so I can control my home computer from my iPad 2, while in another room or from a wifi hotspot such as Starbucks. I just had to set up a 2nd connection with my routers ip address just like with the Windows Remote Desktop program that I use to connect my home pc to my office pc in another state. With this app, I can connect to both my home pc and office pc while on the road, all from my iPad 2.

Thanks for an app that finally does almost everything I need.

Well I spoke too soon, still a great app but sound redirection does not work from outside network. If I'm at home connected to my desktop pc, all is perfect. But if I go to Starbucks or any other wifi hotspot, sound redirection does not work. Now I'm really disappointed. When I had it working at home I assumed it would work from an outside network too. I sent email to support, I'll date again if I hear anything.