Contact Cisco Secure Client

Contact Cisco Secure Client Support

Published by on 2023-12-20

About: This is the Cisco Secure Client (including AnyConnect VPN) application for Apple
iOS. Please report any questions to ac-mobile-feedback@cisco.



How to Contact Cisco Secure Client Customer Service/Support

Cisco Secure Client Contact Information

Listed below are our top recommendations on how to get in contact with Cisco Secure Client. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cisco Secure Client. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cisco



Verified email  

Contact e-Mail: [email protected]


34.48% Contact Match

Developer: Cisco Systems, Inc.

E-Mail: [email protected]

Website: Visit Cisco Secure Client Website



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Privacy & Terms:

https://community.cisco.com/t5/security-blogs/anyconnect-apple-ios-transition-to-apple-s-latest-vpn-framework/ba-p/3098264

http://www.cisco.com/c/dam/en/us/products/security/anyconnect-og.pdf

https://www.cisco.com/c/en/us/support/security/anyconnect-secure-mobility-client/products-release-notes-list.html

https://www.cisco.com/c/en/us/support/security/anyconnect-secure-mobility-client/products-user-guide-list.html

http://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect40/license/end_user/AnyConnect-SEULA-v4-x.html




Reported Issues: 3 Comments

4.0 out of 5

By Fjejgkv


VPN Automatically connects without user permission

At least once daily, at a random time of day, the VPN will connect automatically and with no notification that it has done so. The little VPN logo just pops up on the top left all of a sudden. Considering a VPN routes all traffic through Cisco's network, this is an unacceptable privacy invasion. Also annoying bc there are random websites like 9to5mac that are blocked by Cisco and before I realized what was happening, was confused as to why it wasn't loading suddenly. The only way to prevent this is to delete the app between uses and reinstall. Before using the VPN for the first time each install, it won't auto connect so I basically avoid this app like the plague. I do work at Cisco and yes it does. Something is turning it on without me opening any Cisco apps including any connections so this is because of Cisco not another IT department



By Imshezan


AnyConnect cannot confirm it is connected to your secure gateway

I am keep on getting below error message on all my apple devices since last few months and not able to connect. However, all windows devices are working fine. VPN Firewall is ASA-5510 “AnyConnect cannot confirm it is connected to your secure gateway. The local network may not be trustworthy. Please try another network”.



By Iman Mohamadi


This is one the worst VPN apps

Missing very simple basic features such as saving passwords. You can't have multiple usernames being saved. I'm frustrated by copy pasting credentials from other places to this app. It's like a year people are asking for this but it seems like cisco employees get their salaries to tell you to call your network administrator. This is 90 percent of the responses to any feature request.




Have a Problem with Cisco Secure Client? Report Issue

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Why should I report an Issue with Cisco Secure Client?

  1. Pulling issues faced by users like you is a good way to draw attention of Cisco Secure Client to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Cisco Secure Client customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cisco Secure Client.


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