Contact Email Client Support

by Hiponautimous Potimus.

Has been my absolute favorite e-mail app so, I am sad to have to leave it. I would have no problem paying for this app, but 20$ a month is a no go for me. Especially with everything going on. I cannot tell you how many email apps I have used over the years, and finding this one was a breath of fresh air. I am thankful they worked so hard to make such a wonderful email app that works seamlessly, and doesn’t crash. But, sadly, $20 per month, is an exorbitant amount. I am sure there are people who can and will pay that, but darn it…I just can’t. I’m sure the yearly is a ‘better deal’, but most of us don’t have nearly $200 just laying around for an app that loads your emails - even if it does it very well. I sincerely hope they create a version without all the extra features one day. Because honestly, I don’t use fancy features. I just wanted one that worked well, and had a good lay out! And it does! And, no, I’m not whining about having to pay now — I’m just extremely disappointed!

by Luvv Pony

Has crashed the last 5x I’ve tried to reply to an email. Phone and app are up to date (always). Emails do not display - in order to view them I have to hit Reply, and then scroll down and see the quoted text. When I finally get an email to display, I can’t easily reply because the entire 42-thread email is shown from the top (not at the most recent email). When I cut and paste (even in a blank draft), the pasted text is in a larger different font, as though you’re editing quotes text in a thread.

I have no idea how I’m one of the only people having issues. So, maybe it’s just me. The reviews look to be pretty 5-star across the board. Really wanted this app to work for me. I have 3 different work emails, so always looking for the best client.

by Slumbertime101

I’m shocked at all the amazing reviews for this app. It has major glitches, and you should be very careful before using it. I am using the version for my iPhone. It is connected to my work office 365 email account, which I also manage using the default apple mail client.

I just deleted the app, because I have repeatedly experienced the following two unacceptable problems:

1. Version-control issues where an edit to a draft made in the Boomerang client is overwritten by an older draft on the office 365 server. I have always used multiple clients to manage my mail (web, desktop client, and mobile client) and have never had this experience before

2. When editing a scheduled message, the message is sent immediately upon saving the edit rather than adhering to the scheduled time.

The app also forces you to choose between saving and discarding a draft that you were merely reviewing. This is not normal behavior for any mail client I have ever used before. Closing an unedited draft should automatically save the draft back to its original location with no option to discard.