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Last Updated on 2025-02-20 by UniCredit

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Payments

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Common Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear App Cache and Data:
1. On android, goto Settings » Apps » » Storage » click [Clear Data] option. This clears both data and cache.
2. restart .

On android, goto Settings » Apps or Manage Apps tab.
Click » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch

E-Mail: assistenzainternet-FPMI@unicredit.eu

Website: 🌍 Visit Website

Developer: UniCredit S.p.A.

Mar 28, 2025, 11:21 AM
a user from Turin, Italy reported problems with : Payments
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