My Epic app not working? crashes or has problems?

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3 User reports:
App has problems
 User reports 3

⚠️ Most reported problems ⚠️
Something else
84.2%

Crashes
10.5%

Screen
5.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Epic Problems 🔥

Cons

- Linkage issue with user account on their side

- Wait times went to 0 mins or 1 min by 1130 for the rest of the day

- Maps reset the map center to current location

- Filters not sticky

- Attitash falsified lift status

- Removed features that were liked

📋 16 Reported Issues:

S
Scot Ruhlander 2024-02-05

I'm missing stats completely for four days (days are present/ no vertical stats) and a full ski day is completely not showing up.

J
James Bryan 2023-03-16

I’m unable to sign in.

A
Andrew Clark 2023-02-27

I can't log into my epicmix account. says my username or password is incorrect even though I can log into the epic website using the same login

S
Sam Barns 2023-01-30

Hi there I am trying to create an account in Epic Max on my iPhone but am having connection problems. 1. from the Epic login page I chose the option 2. Select Don't have an account? Sign up 3. I was presented with the Welcome to EpicMax page with options to select either 'I have a pass' or 'I do not have a pass' 4. I selected 'I have a pass' 5. I was asked to enter my pass number - 20169341057 - which I entered into the pass number field and clicked continue 6. Came up with an error - You have lost your connection. I have done this 5 times with the same result each time. I am travelling to Park City from New Zealand later this month and want to be able to use the Epic Max app so would like to get this issue resolved before I leave NZ. I look forward to hearing from you soon. Cheers Sam

⚠️ Troubleshoot | Report Issue ⚠️
D
Dan The Ski Man 2023-01-19

I FOUND A FIX TO THE INFINITE SPINNING. Take your iPhone off Wi-Fi (and Bluetooth to be sure). Launch the app with only cellular connected and it should connect. What poor code, but this is an issue for multiple years now. I’d expect more from Vail Assoc. Hope this helps.

D
Dave Holub 2022-12-29

I load the app, run trough the intro screens and instead of starting up I get: unknown error has occurred. Deleted and reloaded the app few times. restarted phone. Anyone else with same issue?

R
Richard Miller 2022-12-11

Only shows one resort " page ca not be loaded" error message?

D
Dave Hutchison 2022-12-10

App opens correctly, log into account successful. Attempt to open “track my day”, looks like it is connecting and app closes, same result for “My stats”.

M
Martin Senn 2022-11-29

trying to re-install epic mix app on iphone ios and it keeps erroring out saying no data

⚠️ Troubleshoot | Report Issue ⚠️
S
Scott 2022-05-06

App just keeps circling login can’t access data.

R
Roland Balkenende 2022-04-29

For many days I cannot access my data

A
AGNIESZKA SOSNOWSKA 2022-04-24

Epic mix app not tracking at all last 2 days

B
Bobby Bank 2022-04-22

won't show any data (but still logs in and shows Vail page)

T
Terry 2022-04-11

Haven't been able to login to EpicMix app for the last week. It just keeps spinning.

⚠️ Troubleshoot | Report Issue ⚠️
B
Brent Johnson 2022-03-21

App keeps spinning will not load

M
Mary Ward 2022-03-17

I can't login in to my epic mix. It just keeps spinning. It's been over a week and worked fine prior to that. March 17, 2022

Showing 1-16 of 16 reported issues:

Have a Problem with My Epic: Skiing & Snowboarding? Report Issue




Common My Epic Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. My Epic iPhone Issues and Solutions

  2. My Epic Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: epicmix@snow.com

Website: 🌍 Visit My Epic Website

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Developer: The Vail Corporation




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