EpicMix Reviews

EpicMix Reviews

Published by on 2021-01-07

Experience More with EpicMix. The official App of 17 US and Canadian ski
resorts on the Epic Pass. New for the 20/21 season, navigate the mountain with
new interactive trail maps, plan your day with in-depth resort information and
stay in the loop with up-to-the-minute resort notifica...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


EpicMix Reviews


  • By

    This is a great tool

    I have been using this app for the last two seasons, and it has worked great for me. The challenges and the social connectivity are definitely my favorite parts. There is a challenge to ride every lift at a given resort in a single day, and I've completed it at both Keystone and Park City. Very fun. If you are a season pass holder, then you should absolutely use this app! I've noticed that a lot of the complaints on these reviews are about the app not tracking them consistently. In my experience, it will only do that if I carry my Epic Pass in my pant pocket or in my backpack where it's hard for the scanners on each lift to pick it up. Once I started putting my pass in my breast pocket, I never had any issues. As far as customer service goes, the one and only time I did have an issue, I emailed them and was responded to within just a few hours. So great job there too.


  • By

    Great app, needs update/refresh

    Really fun app, love how it keeps track of my vertical feet. It’s starting to look dated, so it definitely needs a UI design refresh. Adding friends and family is oddly difficult or impossible, should be super easy and intuitive, like having a user database that you can search. Also you can’t currently correct lift-activity errors within the app, you have to do it thru the main website on an actually laptop or desktop computer. No reason you shouldn’t be able to do that within the app itself. Also, I wish the points or badges mattered, like getting you a free set of fries at some local burger shop or something. Cheers!


  • By

    Epic mix

    Great app. The reason I got this app was so I could track each lifts wait time and see what’s open. As a dug further into the app, the U.I became more than I thought it would be in a good way. This app works great on the background and doesn’t harass you with mean less notifications. This app is perfect for skiing because everything you need is right in front of you most likely because the developers knew skiers and riders would spend a couple minutes on the app at most during a ski day. Overall this is an app that is no question something you should get if you have an epic pass.


  • By

    Permanent Notification

    Update: I was finally able to clear the notification tag after playing with sequences of settings and deleting/reinstalling the app. No help from customer support. Update 2 today: About an hour after posting my update, the notification reappeared. I almost think the developers sent a push notification to punish me for a bad review. There is a permanent notification tag on the app icon. I've contacted support about it several times. First they promised to fix it. Then they promised to fix it after another bug fix. Now they refuse to answer email or acknowledge the problem. Very poor customer service in my mind to string me along with no resolution after two years.


  • By

    2.5 stars maybe....

    Ok for starters this app isn’t all that bad. It’s got a map of all the mountains, current conditions, lift times, routes, etc. all good stuff. But no one is on their phone enough on the mountain to use it all the time. What stinks the most is that nothing is synced. My son and I went a whole day boarding with challenges selected. Both of us stayed together the whole day. After looking at the app it says I wasn’t even on the mountain. Nothing registered. Meanwhile my son got only half the lift rides and altitude climbed. It’s a fun idea to compete against your family. But if your app doesn’t work, it’s just a huge let down at the end of the day.


  • By

    NEEDS UPDATE!!!

    The app was working great and reliable. But now it is not accurate at all the lift and terrain is not accurate at all and when you check into the resort it doesn’t show it on your Facebook profile and I have it set to share socially. It also will not let me share my picture on Facebook and I have everything synced correctly. The app needs to be looked at and need to be improved quite a bit. It is also very slow. Please fix ASAP


  • By

    Garbage

    I’ve been an epic pass holder for over 10 years now. At first it was a decent app but lately It seems like they’ve forgotten about this app. Every time I open the app it resets back to metric. Whistler doesn’t show snow conditions. No support for IPhone X. Seriously I can get better reports on Vail resorts from just about any other app. C’mon. Put something good together. We spend a lot of money at your resorts. The least we could get is a good app. Partner up with open snow or something for weather reports. Let us find our friends on the mountain like other apps. Give us good maps we can read. Maybe even think outside the box a little and give us something new.


  • By

    Public companies..

    When the mountain lifts are all running it’s great ... doesn't happen anymore ,as continued cost cutting to meet profit goals obvious.. lift not opening up at all or early to shut down is the standard joke with vail resorts .. understaffed , late too did our snowfall also ... FYI , I purchase six season passes last 30 years and will be my 55th year of skiing .. Heli skii last 40 years Alaska , BC .Chile . New Zealand ... I’ve seen it all thru the years .. don’t get me wrong.. mountains and grooming are a 5 , trees at heavenly best in the world .. just need to keep operation open like the old days ... powder dog , DJ


  • By

    Meh

    I like the blueprint of this app but it’s functionality is not very impressive. Having access to the trail map is great, but every time I would explore the map it would keep recentering on my current location. We also had our picture taken a few times but they never posted to the app. It is fun to see your stats and, though I haven’t tried it yet, the challenges look fun.


  • By

    Poor user interface

    As a whistler rider I have been using their app for many seasons. It is tuned to a user on the slopes— quick one click access, glove friendly buttons and bold dark fonts. Epic mix has small buttons and hard to read colors. They did do great job of migrating over previous seasons data and login info. Hopefully the application will learn from the best features in the Whistler app. The snow report info is different . The WB apps is more accurate, EM claims much more snow so must be showing 24 hour vs overnight


  • By

    Stats are cool but photos useless.

    I am unable to share any of the photos from the app. I have tried to also purchase the photos and the point of sale put 3 pending charges of 50 dollars on my card then was unable to complete my sale. I am literally both unable to export or buy the photos from you. An EPIC waste of money having photographers on the mountain - only took photos with them hoping someday you will fix the app and I’ll be able to enjoy them.


  • By

    Has potential

    Has potential to be even better. Only records elevation where they scan your pass. It would be nice if it tracked how many days you have led at your limited resorts/info on what resorts you get with your pass and how many buddy/swaf passes you have left. A way to see your friends location and stats would be cool too


  • By

    Saved a young man’s life

    The emergency contact info on this app helped me call ski patrol seconds after finding a young man hurt after a fall. He was air lifted to a hospital and he’s alive today thanks to the great work by ski patrol and flight for life. I don’t always love the features of this app but the emergency contact info saved a life in 2018.


  • By

    Bring back the Stowe App

    So disappointed in this. I’d check the Stowe App each morning to see which trails were groomed, what lifts were running, how was the snow, etc. so I could see easily what area of the mountain I could take my kids. I could see it all on the map and it was so useful. Now you have to know all the trail names and remember where they are. Yuck. Now this new app is all about social media and connecting- great. But let’s not sacrifice functionality for instagram likes. Boo this app!!! Bring back the old Stowe grooming map.


  • By

    Great except for one big miss

    This app would easily get 5 stars if the developer would make an update to allow you to see each individual day from past seasons. This is a huge miss - especially if you’re trying to see what your previous max vertical feet day was to try to beat it. Please update!!


A better way to Contact apps


You can now contact EpicMix customer service directly
via Email using our new site - AppContacter.com

Contact EpicMix directly


Is EpicMix Safe?

Yes. EpicMix is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,632 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.8/5 . Justuseapp Safety Score for EpicMix Is 56.3/100.


Is EpicMix Legit?

Yes. EpicMix is a totally legit app. This conclusion was arrived at by running over 2,632 EpicMix User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for EpicMix Is 56.3/100.


Is EpicMix not working?

EpicMix works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Have a Problem with EpicMix? Report Issue

Leave a comment:



Why should I report an Issue with EpicMix?

  1. Pulling issues faced by users like you is a good way to draw attention of EpicMix to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a EpicMix customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EpicMix.


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