去哪儿旅行 订机票酒店火车票门票 Reviews

Buying international ticket is a disaster on 去哪儿旅行订机票酒店火车票门票. Never try.

The price there offer is good. But when it comes to any problem(reservation date, deposit doesn’t refund, etc.), there customer service does not try to solve any of your problems at all. All they do is lying and trying to throw off there responsibility. Imagine the customer service telling you that you never paid the deposit until you show them the record! That is exactly what they do and that is exactly why they can offer low price. You will likely pay much higher price and waste lots of time for the bucks you saved if you book anything on there platform.

You really need English version! You have very good prices but very rude call center! Please read reviews all people says same things.

If you buy your tickets or book hotels more than once, 去哪儿旅行订机票酒店火车票门票 would increase their price for you.

inefficient I booked two tickets but I did not receive any confirmation message.i then deleted the order and then noticed that they won’t return my money.

There are no customer service agents ever! It took me one week to get connected with an agent. He is very rude, and hang my phone! My flight was canceled due to the coronavirus , but they don’t refund me!

去哪儿旅行订机票酒店火车票门票 is piece of garbage.
The listings are confusing. The low prices are not low. They are there to con you.
There are hidden fees in every step.

I don’t care about your shady business practice or little pennies I could save. Just STOP WASTING MY TIME!

去哪儿旅行订机票酒店火车票门票 provides the option of the seat map, but gives a random or unwanted seat after purchase.

去哪儿旅行订机票酒店火车票门票 hates my English name. The only app where it always says my bank account information’s name is incorrect, so I can’t get a refund back and I can’t combine the leftover money with my bank card payment either...一个字，坑！

when I click the date selection button, it just shows white page and I need to restart 去哪儿旅行订机票酒店火车票门票 every time

Cost me a lot of money to return train ticket, even that I instantly cancel this trip after the system automatically got the ticket for me. So stupid. I hate 去哪儿旅行订机票酒店火车票门票! I will never use it again! Silly!

i would suggest you not to buy any flight ticket or hotel on their website if you do not have a chinese phone number. They only accept chinese phone number as account. If you do not have one, you could not contact them by phone for any question. Also, if you are out of china now, i would find their service phone number not reachable.

去哪儿旅行订机票酒店火车票门票 will change the price quickly after you have clicked submit the order, every time!!! And even you buy flight tickets at the same time you still might pay hundreds more than others!!!
去哪儿旅行订机票酒店火车票门票 is designed like a garbage, hard to use and the internet connection is very unstable!
In summary, garbage!!! Don’t use this. Go Expedia

Customer service is exclusively fake bots that don’t actually work. Getting a refund is impossible after wasting several days with “customer service”. They consistently recommend trash hotels that you should never stay at because of said abuse and fake customer service. Oftentimes flights are nonsensical by time length and price. Really really scammy

Don’t waste your time. It is almost impossible to book a ticket on 去哪儿旅行订机票酒店火车票门票. Price are keep changing, once you click on purchase or confirm, it will show sth like “there’s an error””you already have this order in your cart”, but you don’t, then the page will road, price will go higher and higher and higher. Repeat. Worst experience ever.

I booked a hotel using 去哪儿旅行订机票酒店火车票门票 recently and found that I paid higher price than what is shown in the hotel when I checked in. That’s fine, a few bucks more, I can live with that. More importantly the hotel looks absolutely not like the photos they showed on 去哪儿旅行订机票酒店火车票门票 . The room is dim and cold. No hot water supply and no heat at all in a winter night. My mom and I slept in thick jackets and sweaters. 去哪儿旅行订机票酒店火车票门票 didn’t allow me to post the reviews about this hotel. I won’t use 去哪儿旅行订机票酒店火车票门票 ever again after this trip.

As far as I can see 去哪儿旅行订机票酒店火车票门票 is Chinese only. Prices are generally better than what is offered by biggest online competitor (for international travelers at least), but try to contact this company if there is any issue with a ticket or reservation! You can mess around in the application for hours and find chat function which apparently operated by the dumbest AI ever invented. It is possible, sometimes, to get a real and very rude person on a hidden away chat function. But they just hang up on the customer who dares to complain.

What is wrong with customers a phone number that connects to a person. And as far as automated support is concerned, try to enter the long ultra long invoice numbers on your mobile keyboard while dialed into their recordings! Before I can even begin, I am cut off. While the Chinese service industry is generally frustrating, when you are in an airport and cannot get help, it is maddening. Airlines in China direct you to ticket seller regarding any problem, and this seller does not like to be bothered. So when your flight is cancelled or delayed, or there is no information, be prepared to get very frustrated and angry.
I have to say that this company sets new standards in being unreachable through their app, or otherwise.

I just don’t understand why this website can not take visa for people who holding passport. 😡

Most of the time got better or the lowest price, besides sometimes got canceled at last minute was very dissatisfy, most of time was good

Very useful and helpful app!