AARP Now app not working? crashes or has problems?

AARP Now Status

Last Updated on 2025-02-07 by AARP

I have a problem with AARP Now

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Something else

80.0%

10.0%

Not working

10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 8 Reported Issues:

Brett Ralph Crane 2024-01-02

cannot download app to my iphone 15

Cheri Trosclair 2023-04-13

I keep getting check user name and password error when attempting to log in on the mobile app. I've reset my password numerous times,uninstalled, reinstalled the app and cleared cache. Still getting same error.

Betty S Fish 2023-03-03

Error message keeps popping up when trying to login to AARP REWARDS &/or AARP.ORG

Rosslyn Young 2022-08-15

See the message: Sorry something went wrong on our end. Please try in a few moments. This occurs when trying to change password. I’m using the app on an iPhone Pro 13.

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Charlie 2022-06-02

I'm able to login to AARP.org but the App says email not found.

Bertha Vasquez 2022-05-20

I have the app, I’ve used it before, now when I click on the app, it won’t open

Jane C Lewins 2022-05-08

I have located the AARPNOW app in the app store and online, however when I click install, I get a message that says, "Something went wrong. Try again".

Vickie Tate 2022-03-23

I’m trying to join but it always says there is a problem. I don’t see the problem. I tried going through Google and Safari. How else do I sign up?

Showing 1-8 of 8 reported issues:

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Common AARP Now Problems & Solutions. Troubleshooting Guide

Table of Contents:

AARP Now iPhone Issues and Solutions

AARP Now iOS app crashes, not working, errors
AARP Now iOS app network issues
AARP Now on iOS has black/white screen

AARP Now Android App Issues and Solutions

AARP Now has errors/crashing/not working
AARP Now server network connectivity issues
AARP Now has black screen

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AARP Now iPhone Issues and Solutions

How to fix AARP Now app crashes or not working on Iphone (iOS):

Close and restart the AARP Now app on iPhone
Update AARP Now app to the Latest Version for iOS
Uninstall and reinstall AARP Now iPhone app
Update your iPhone to the latest iOS version

Fix AARP Now on iPhone unable to connect to server/internet connection issues::

To resolve AARP Now network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

AARP Now Android App Issues and Solutions

Fix AARP Now not working on Android, crashes, errors or is unresponsive:

Force Stop the AARP Now App
1. On android, goto Settings » AARP Now » click [Force Stop]

Update AARP Now to the latest version on PlayStore

Clear AARP Now App Cache and Data:
1. On android, goto Settings » Apps » AARP Now » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AARP Now.

Fix AARP Now unable to contact server/ AARP Now internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click AARP Now » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AARP Now » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AARP Now