DKV Mobility Status

Last Updated on 2026-05-13 by DKV EURO SERVICE GmbH + Co. KG

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Most reported problems

Connection

33.3%

Not working

33.3%

Common DKV Mobility Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve DKV Mobility network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the DKV Mobility App
1. On android, goto Settings » DKV Mobility » click [Force Stop]

Clear DKV Mobility App Cache and Data:
1. On android, goto Settings » Apps » DKV Mobility » Storage » click [Clear Data] option. This clears both data and cache.
2. restart DKV Mobility.

On android, goto Settings » Apps or Manage Apps tab.
Click DKV Mobility » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto DKV Mobility » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch DKV Mobility

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Apr 08, 2026, 06:55 AM
a iOS user from Oudenaarde, Belgium reported problems with DKV Mobility : Not working
Oct 12, 2025, 09:38 AM
a user from Tönisvorst, Germany reported problems with DKV Mobility : Connection
Jul 21, 2025, 10:35 AM
a Windows user from Bielefeld, Germany reported problems with DKV Mobility : Login
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