Member Tools app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
44.8%

Not working
31.0%

Login
24.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Member Tools Problems 😠👌🔥

- Syncing issue has been going on for quite some time

- Error message saying that the church site is down for maintenance when trying to do a manual update

- Unable to download/sync data/properly sign in regardless of how often the app is uninstalled and reinstalled

- App will not update, not even manually

  13 Reported Issues: 😵🆘🛟🚨📢

Kurt Furan
2024-02-01

When I try to add a picture of myself from my library, the app crashes after I select the picture.

Susan Pixley
2024-01-21

I can log in and it goes to the last page I was on. The menu does not take me to the main screen so I can get to the directory. I closed the app and went back in and still cannot navigate.

LindaWills
2024-01-15

My tools app won’t update.

Janice
2023-11-05

I have difficulty login to my members tool app

Gary Clark
2023-08-28

When I login it says member tools not available.

Shirley Yalden
2023-08-05

I am trying to download lds tools

Shirley Yalden
2023-08-05

I am trying to download lds tools

Rebecca
2023-01-16

I used the app on Saturday to send out a group message. On Sunday, it won’t open. Just a flash like it’s going to open and then back to my home screen. I have tried multiple things.

Kent A. Smith
2022-09-28

The directory of members has changed to a very short unorganized list. I don’t know what to dof

Shari Goodman
2022-07-30

I try to log in and it says member tools not available.

Shari Goodman
2022-07-30

I try to log in and it says member tools not available.

Thomas Muirhead
2022-07-20

The iPad version refuses to let me update or sign in. Constant errors. Also says user name and password don’t match. I am using the correct user name and password as they work on church website. On iPhone version it’s demanding I update but won’t complete the update saying member services are unavailable. I’ve tried multiple times on several days for both apps

FERNANDO BUHONG BINHA-ON
2022-06-15

The tools always displays "not working" or "isnt responding.I tried to uninstall but the peoblem persist. How can I fix it so that it will work on my android phone and pc.

Showing 1-13 of 13

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About this app

The Member Tools app provides members of The Church of Jesus Christ of Latter-day Saints with the ability to contact ward and stake members, access event calendars, and locate Church meetinghouses and temples.  Leaders can also access additional membership information and reports.