Are you having issues? Select the issue you are having below and provide feedback to Member Tools.
- Syncing issue has been going on for quite some time
- Error message saying that the church site is down for maintenance when trying to do a manual update
- Unable to download/sync data/properly sign in regardless of how often the app is uninstalled and reinstalled
- App will not update, not even manually
When I try to add a picture of myself from my library, the app crashes after I select the picture.
I can log in and it goes to the last page I was on. The menu does not take me to the main screen so I can get to the directory. I closed the app and went back in and still cannot navigate.
My tools app won’t update.
I have difficulty login to my members tool app
When I login it says member tools not available.
I am trying to download lds tools
I am trying to download lds tools
I used the app on Saturday to send out a group message. On Sunday, it won’t open. Just a flash like it’s going to open and then back to my home screen. I have tried multiple things.
The directory of members has changed to a very short unorganized list. I don’t know what to dof
I try to log in and it says member tools not available.
I try to log in and it says member tools not available.
The iPad version refuses to let me update or sign in. Constant errors. Also says user name and password don’t match. I am using the correct user name and password as they work on church website. On iPhone version it’s demanding I update but won’t complete the update saying member services are unavailable. I’ve tried multiple times on several days for both apps
The tools always displays "not working" or "isnt responding.I tried to uninstall but the peoblem persist. How can I fix it so that it will work on my android phone and pc.
Complete guide to troubleshoot Member Tools app on iOS and Android devices. Solve all Member Tools app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Church of Jesus Christ of Latter-day Saints, developers of Member Tools.
The Member Tools app provides members of The Church of Jesus Christ of Latter-day Saints with the ability to contact ward and stake members, access event calendars, and locate Church meetinghouses and temples. Leaders can also access additional membership information and reports.