Member Tools app not working? crashes or has problems?

Member Tools Status

Published by on 2023-11-28

The Member Tools app provides members of The Church of Jesus Christ of
Latter-day Saints with the ability to contact ward and stake members, access
event calendars, and locate Church meetinghouses and temples. Leaders can also
access additional membership information and reports.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
650.0%

Login
50.0%

Not working
50.0%


Reported Issues: 13 Comments

By Kurt Furan   2 months ago


When I try to add a picture of myself from my library, the app crashes after I select the picture.

By Susan Pixley   2 months ago


I can log in and it goes to the last page I was on. The menu does not take me to the main screen so I can get to the directory. I closed the app and went back in and still cannot navigate.

By LindaWills   3 months ago


My tools app won’t update.

By Janice   5 months ago


I have difficulty login to my members tool app

By Gary Clark   7 months ago


When I login it says member tools not available.

By Shirley Yalden   8 months ago


I am trying to download lds tools

By Shirley Yalden   8 months ago


I am trying to download lds tools

By Rebecca   1 year ago


I used the app on Saturday to send out a group message. On Sunday, it won’t open. Just a flash like it’s going to open and then back to my home screen. I have tried multiple things.

By Kent A. Smith   1 year ago


The directory of members has changed to a very short unorganized list. I don’t know what to dof

By Shari Goodman   1 year ago


I try to log in and it says member tools not available.

By Shari Goodman   1 year ago


I try to log in and it says member tools not available.

By Thomas Muirhead   1 year ago


The iPad version refuses to let me update or sign in. Constant errors. Also says user name and password don’t match. I am using the correct user name and password as they work on church website. On iPhone version it’s demanding I update but won’t complete the update saying member services are unavailable. I’ve tried multiple times on several days for both apps

By FERNANDO BUHONG BINHA-ON   1 year ago


The tools always displays "not working" or "isnt responding.I tried to uninstall but the peoblem persist. How can I fix it so that it will work on my android phone and pc.


Common dislikes about Member Tools app

- Syncing issue has been going on for quite some time

- Error message saying that the church site is down for maintenance when trying to do a manual update

- Unable to download/sync data/properly sign in regardless of how often the app is uninstalled and reinstalled

- App will not update, not even manually



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Common Member Tools Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Church of Jesus Christ of Latter-day Saints, developers of Member Tools.


100% Contact Match

Developer: The Church of Jesus Christ of Latter-day Saints

E-Mail: [email protected]

Website: Visit Member Tools Website



About this app

The Member Tools app provides members of The Church of Jesus Christ of Latter-day Saints with the ability to contact ward and stake members, access event calendars, and locate Church meetinghouses and temples.  Leaders can also access additional membership information and reports. 



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