Pitch Gauge Reviews

Pitch Gauge Reviews

Published by on 2021-01-29

🏷️ About: Pitch Gauge® is a roofing app designed to help businesses with accurate roof take-offs, lead and project tracking, information gathering, document storage, personalized roof reports, map and GPS integration, and scheduling. The app is focused on privacy and security for businesses and offers a range of features to help businesses manage their roofing projects efficiently.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
41.2%

😎👌🔥 Positive experience
40.2%

🙄💅🫥 Neutral
18.7%

~ from Justuseapp.com NLP analysis of 256 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Accurate

- User friendly

- Prompt and efficient customer service

- Developer is great at aiding short term solutions



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

3.8 out of 5

Sam

2022-05-22

I purchased PitchGauge, I really like the futures of the it does the job nothing special but it does the job, I have been having problems with saving my projects, when I find the address of the customer and try to add it to my projects PitchGauge automatically sign me out, I try to contact customer support for many times with out any luck, no one have reached to me or respond any of my emails, for that reason I’m giving customer service 1 star, I really hope that they work hard to make PitchGauge works better but mainly and more important I hope that customer service always take a little bit of time in responding to every customer, because with out customer you will be nothing even if you build a good app.

Is a great app when working and not trying to take as much money as possible

2022-06-23

Had PitchGauge for a long time and I loved it.
Had an annual subscription and worked good for my businesses. For the last 6 months it has bugged out been horrible and you can’t do anything on it. Even when trying to send to email it just closes app and stops working. It does not recognize that I have a subscription and makes me purchase every time. I would like reimbursed for all the cost for my subscriptions in the last 6 months or paid back for the job costs I’ve had to buy packs of 10. The actual software and idea is great other than all the bugs... FIX THEM NOW!

The squares are never correct!!!

2022-07-24

I’ve been measuring roofs since I was 16 and let me tell you on your average 40 sq roofs it was off by 10 squares and I measured it to a T according to the instruction video it’s a nice thought but it doesn’t beat hand measuring, the pitch is always slightly off but still handy.
I do roofing for a living if it works for you great but always double check because when it came to roofs the shape of a triangle, parallelogram and a trapezoid it was completely off when it came to a straight rectangle roof it wasn’t too bad but when it comes to complex roofs don’t short cut it or a free app is gonna cost you some money.

Going Down!

2022-08-25

We’ve been using Pitch Gauge for almost 5 years now. And it’s been getting worse year over year. Every time we sign on, we lose all our drawings from the past. We have to delete PitchGauge and load another version. The developer has been great at aiding short term solutions. He’s even suspended the monthly for the troubles. However, if you plan on using PitchGauge to do business, prepare to download PitchGauge regularly. The Beta version was NOT better. We will use it for menial tasks but it looks like it’s time for us to find something that’s more reliable. Additional reviews as of march 2022. PITCH GAUGE is getting less and less reliable. We even bought a new iPad to see if that would help. We used to get a call or an answer. And now nothing.

Unstable

2022-09-26

I was so excited about PitchGauge at first. Initially it was faulty. I immediately saw that there were problems with PitchGauge. It is extremely buggy. It made my iPhone Max freeze. I couldn’t do many things with it. I had to reboot my iPhone so many times I just decided that I needed to delete it. If I need it I will download it and afterwards I’ll delete it. It’s a useful app but it has too many problems with it. I had high hopes for PitchGauge after hearing so many great things about it.

Lost information

2022-10-27

A major bug in PitchGauge caused me to loose 90% of the content I had stored on PitchGauge . I’ve lost job pictures, addresses, phone numbers, emails, prices given, & more because I’ve completely lost the customer’s work order all together. FIX THIS if you want people to use PitchGauge !!

Downer work anymore.

2022-11-28

Had this on my phone for 10 months now won’t work anymore? Trying to take off and put back on phone and won’t work guess I’ll try another company with their app. Thx

Fix gallery editing bugs and camera bugs PLEASE

2022-12-29

Can not edit photos and can not see entire camera.

Can not sync with Google drive.

This new update is HORRIBLE

Great app but has some glitches

2023-01-30

Love PitchGauge and it is easy to draw outlines but has glitches. Sometimes it will keep saying I need to sign in even if I already have. Also when installed, if I am on another app and click an address to go to google maps, it instead goes to pitch gauge

??

2023-03-03

Not bad but still needs work

5 STAR Product, 5 STAR Customer Service!

2023-04-01

I’ve been measuring roofs a long time, from the tape measure to the apps. When I started using apps I found myself just going back to the tape measure until I found pitch gauge. It really has made things easy for me. Once you learn how to use pitch gauge it does make things a breeze. I suggest getting a tablet and a stylus. And I must say the few times I’ve had a problem, they were there to help promptly and efficiently. PitchGauge really sets the guidelines on how customer service should be for all apps. I can’t thank you enough pitch gauge.

Works great

2023-05-03

As a roofer this is a very handy tool to have. Accurate measurements and easy to use

Great app

2023-06-03

PitchGauge has improved my productivity by 150%. I would recommend PitchGauge for any roofing company. Thank you pitch gage!!!

Helpful

2023-07-05

Extremely helpful tool to have as a contractor

Update is crashing app

2023-08-05

Update is crashing app

iPhone XS

2023-09-06

Been using PitchGauge quite some time now , just recently it won't let me use it , will exit out of it out of no where ?? Any ideas or updates cooming soon?

Great App for Service providers

2023-10-08

This is the best app ever use for my home services building Business. Can you track All my clients and information is always with me folders files no more Carrying a briefcase around. I can measure a roof right on PitchGauge ordered materials connected to my Quickbooks . works very well

We love Pitch Gauge!

2023-11-08

Our entire sales team has used Pitch Gauge for several years now. It’s a great tool to incorporate into the estimating process; it’s both accurate and user friendly.

Also, whenever we have had issues Abraham has helped us resolve them quickly! 10/10 recommend PitchGauge!

Incredible story about the CEO

2023-12-10

I accidentally erased information on the pitch gauge (over 300 leads). I did this at 1 am, Having the Owners cell number from the one hour long training course the week before I thought I would text him my issue. Thinking he would give me a call or text in a few days at best, I get a call from him at 1 am to help me with my problem. Can you say customer service....... THIS guy is INCREDIBLE!!!!

Best tool we have!!!!

2024-01-10

The measurements are accurate! QuickBooks linked right in ! The best tool our company has! Tech support is the best I have ever seen just all around great!

Unusable

2024-12-22

Been using for a few years now. It freezes my Xmax. Completely unstable now. Perfect example of trying to get something that was simple and good, and decide to keep adding and adding till it is no longer useful.

Staring issues

2024-12-22

I haven’t been open PitchGauge for more than a month. It just exits me out of it when I push on it

Failure after recent update

2024-12-22

After being printed to update PitchGauge constantly, I finally did. Not PitchGauge won’t open!

Buggy

2024-12-22

Works great most of the time. It failed me on a job today by demanding I log in with Facebook- which I do not have.

Great app!!

2024-12-22

PitchGauge is great. It makes my work so much easier and more productive!

Works great

2024-12-22

Clean, simple, and clear design. Easy to use.



Is Pitch Gauge Safe? 🤗🙏


Yes. Pitch Gauge is very safe to use. This is based on our NLP (Natural language processing) analysis of over 256 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for Pitch Gauge Is 49.4/100.


Is Pitch Gauge Legit? 💯


Yes. Pitch Gauge is a totally legit app. This conclusion was arrived at by running over 256 Pitch Gauge User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Pitch Gauge Is 72.4/100..


Is Pitch Gauge not working? 🚨


Pitch Gauge works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Unlimited Projects Auto-Renewable Subscription

- Price: $49.99/month

- Description: This subscription allows one team member to create unlimited projects without using credits. The subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. The account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.



How was your experience with Pitch Gauge? Post a Review




Features

- Accurate roof take-offs/measurements with preview on the map, sketch tool, and positioning tool

- Labeling of each line (ridge, eave, rake, valley, hip, wall flashing, step flashing, gutters)

- Find slope using integrated pitch finders

- Enter % for waste (under summary tab)

- Company feature to add employees to the account for free with no per user fees

- Lead and project tracking/management with real-time data sync across the company account

- Information gathering with the ability to collect client info, insurance info, project notes, and document damage with pictures and captions

- Document storage with the ability to store documents, reports, and photos inside each project and import docs from Dropbox or G Drive

- Personalized roof reports with pitch, area, and length breakdowns with 3D roof diagrams, pictures of damage/visual documentation with captions, and the ability to export full PDF roof report

- Map and GPS integration with turn-by-turn directions to properties through GPS integration and the ability to view all projects or leads as pins on a map

- Schedule feature to schedule events and receive alerts

- Support with tutorials and email support

- Subscription available for unlimited projects auto-renewable subscription with the ability to create unlimited projects without using credits.

  Customer Service/Support
Developer:
Pitch Gauge LLC