PULL&BEAR Reviews

Been waiting for my order for longer than expected. They didn’t even shipped it yet. They wouldn’t cancel my order tried several times to call them and work with the “chat”. In the end disputed it through my credit card company. DONT USE PULLBEAR IF YOU IN THE US! I don’t understand how a company with such a brand name can’t work properly in the US.
Don’t use them in the US! They customer service have no clue what is going on in their “warehouse” over here. I have been waiting for someone to call me and let me know what is going with my package but no one is calling or emailing.

I really think the website should be updated, fix it up a bit in these areas:
On mobile using safari, the webpage seems to not load correctly after pressing a button. Same for on the laptop.
On computer: I tried to process my order, but the error for the phone number is an error itself- I would put my cell#correct everytime but it kept saying error.

This isn’t to make you guys sound bad but I think it could use some help, I’m in the United States so I don’t know if it has to do with me being in a different country.

Bought your overalls , cannot wait till they arrive :) xo

Yeah glitches like every shopping app, had same issues with H&M and others, but not a big deal, just restart PULLBEAR or wait a couple min. Placed my first order, waiting now

I love what there going for and they have a lot of cute stuff!! But only 25 on a wishlist... I always add things on my wishlist that i like and I go through category’s. Either boost up the amount of things I can have on my wishlist (preferably unlimited) or stop selling such cute clothes.

I am hella tall, about 6 foot, and these jeans are absolutely perfect. The sizing chart worked and this is now my second order!

I tried several times to purchase my order in different ways but every time it would tell me it wouldn’t go through. I love their clothes and this brand but I feel like they are losing a lot of money by not having their online website/app working properly. Pls fix this!

The clothes in PULLBEAR is great I love it but for some reason no matter how much I try to checkout I just can’t, I can’t find the checkout button on a computer, iPad, iPhone and PULLBEAR but it’s just not there! I spent the last hour trying to figure out how to checkout and just pay for the stuff but I can’t find the button to do so! Please fix this and tell me when you do!

despite other reviews, I live in the US and had no troubles with my package being delivered. Nice quality. Just wish we were able to add more items to our wishlist I don’t understand why there’s a limit.

It has nice clothing but the only issue I had was that when I accidentally put something in my cart it wouldn’t let me delete it and then I had to keep deleting PULLBEAR and re downloading it.

Tried both the website and PULLBEAR , when ever I want to return a product, and click on the reason for return selection, a blank white screen would just pop up, forbidding me to process my return since there are no reason for return that I could select...same thing happened with the website too... MAJOR BUG PLEASE FIX IT ASAP.

I used to live in Italy and shop at this store all the time please do shipping to USA so we can get more pull & bear

Can not put the same item with different sizes to the shopping chat at one time which is very inconvenient

Why i dont have a shopping cart. Literally no button to add thing to card or the cart itself. I also dont have a favorite things menu. I add things there and cant see them later

Excellent quality

It’s unfortunate that they have such nice clothes or they would not get a single cent from me. Still waiting on items that I ordered ages ago. Costumer service rep lied and said items are in transit when they are not. Ridiculous.

I went to Spain on a trip and I ended up loving Pull and Bear!! Sadly I live in the USA and I really really want your clothes to ship
It to me! Please make It happen! Please!!

Love the stores when I’m in Vietnam and Thailand! Please bring it to the US!!!

Wish I had a chance to give PULLBEAR zero stars. What is the point of PULLBEAR if I can not order anything. After updating nothing has changed.

it’s much more easier for us to buy online rather than visit store (the store is not even in my town) there were some items that i wanted to purchase but well :/ make it happen!!

The worst app ever, I downloaded PULLBEAR and I couldn’t make any purchase where they show the products on website is exclusive online and PULLBEAR is just doesn’t work at all. How ridiculous 👎

I received 10% off from Pull & Bear yet it would never work. Live chat couldn’t help, and phone support never picked up. Crappy interface all around. The absolute worst.

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Couldn’t figure out how to checkout. A little confusing.

Zara started shipping its products in Egypt, why can’t you too

Every time I try to update my shipping address PULLBEAR will pop up a message called “_PERSONAL_DATA_LEVEL”. Can’t purchase anything. PULLBEAR NEED TO BE FIXED!

I have no words.. I’m reading reviews from months ago and still nothing?!
#alienatemuch?

1. I had to wait 1 week more to get the order.
2. The t-shirt I ordered supposed to "L" size , and they sent me "M"...
inattentive and lazy.