Are you having issues? Select the issue you are having below and provide feedback to Sam’s Club.
- Click n Pull sometimes gives an error message when entering a parking spot.
- Scan n Go sometimes puts items in the shipping list instead of the pickup list.
- Customer service is unhelpful and unsympathetic when returning items.
The app will not let me checkout. When I click the cart, the app closes.
The app won’t let me checkout or close the cart
Complete guide to troubleshoot Sam’s Club app on iOS and Android devices. Solve all Sam’s Club app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sam’s Club, developers of Sam’s Club.
Make the most of your membership with these best-loved exclusives, including free Pickup, Scan & Go, Pharmacy and Free Shipping for Plus members. Shop in SamsClub , then schedule a free Pickup time that works best for you. In the club, shop contact free and skip the checkout line. Shop and ship directly to your home or workplace – Plus members get free shipping. Save time and shop easier every day with the Sam’s Club app. Just shop, scan and pay, all in SamsClub . Enjoy all your membership perks with the Sam’s Club app. Quickly find your membership card in your account and access other membership details. Use the tabs at the bottom to find Home, Scan & Go, Account and more. Now you can pay for gas with the Scan & Go™ feature to save time at the pump. Transfer prescriptions, request refills and manage prescriptions for the whole family for maximum convenience. Start your cart and easily reorder your favorite products, directly in SamsClub . Save even more with Instant Savings and track your Plus Cash Rewards. We’ll have your order ready when you arrive. Download SamsClub and get the most from the club today.