Contact Grafio 4 Support
Company Name: Ten Touch Ltd.
About: Grafio turns 10. It's been around for a decade already - polished, efficient and
with more features than ever before.
Grafio 4 Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Grafio 4 - Diagram Maker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Grafio 4 - Diagram Maker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ten Touch Ltd.
Privacy & Terms:
http://www.tentouchapps.com/Grafio
Read 3 Customer Service Reviews 😭😔💔
Previously a marvel, now I’m utterly disappointed
by Wamram1982
I downloaded Grafio looking for an amazing app which could Help me do amazing things, and for Grafio 3 I had an incredible experience, everything ran smoothly, I did many amazing projects but this new update has been messing around all my previous and actual work. I spent almost 2 hours in a simple algorithm because the app kept moving the arrows all over the place and I wasn’t able to fix that until I worked around the app bugs. And in the end when I saved the project it just disappeared into a white canvas, there was no trace of my previous work I just spent hours working on. And there was NO way to take it back. I am so disappointed with this update because I really loved the app and now I’m forced to design the whole graph again and it keeps crashing.
Two stars for the ambition... but I had to request a refund.
by EvAveMananShar
Version 4.2.3. The UI is just too broken to use. Snapping object edges to the grid doesn't work, nor does manually setting the vertical sizes of basic objects. Some objects (e.g. UML diagram objects) can't have background colors set; they have to be transparent. Arrows on lines only work in one direction, and it defaults to the opposite way you drew the line. Arrows also don't snap to grid or objects properly. The touch/pen handoff doesn't exactly work... sometimes my finger draws ink lines, sometimes it box selects. The "ignore touch input" decides whether or not it wants to work. With touch blocked, sometimes I can't select objects at all (with pen or touch).
I love the concept, but $9.99 for an unusable app isn't really something I could swallow. :/
7y around, still missing the basics. No hope
by Élias De Kelliwic’h
Missing App Features
-> Precise sizing
-> Auto layout of diagram
-> Visio or other format Exports so you can share your work with people who don’t have the App or no iPad.
-> Shape controls: resizing a rounded rectangle will screw the shape as you have not control over anything. So basically the "vector drawings" are useless as you don't get the benefits of it: being able to control the shapes.
-> Grid or pixel snapping when you resize objects. Getting multiple objects of the same size is a nightmare right now if you need to modify their size.
Missing Export Options
-> Transparent background
-> Trimming transparent pixels to only export the content and not the whole canvas
Despite the promises of the developers in the comment, still waiting for basic shape support. Right now you resize a shape, your diagram is done. It will be deformed and you have no control on rounded corners or anything.
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