Dour Status

Last Updated on 2024-07-18 by Dour Festival

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Common Dour Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dour app on iOS and Android devices. Solve all Dour app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dour iPhone Issues and Solutions

Dour iOS app crashes, not working, errors
Dour iOS app network issues
Dour on iOS has black/white screen

Dour Android App Issues and Solutions

Dour has errors/crashing/not working
Dour server network connectivity issues
Dour has black screen

Dour iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dour app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dour app crashes or not working on Iphone (iOS):

Close and restart the Dour app on iPhone
Update Dour app to the Latest Version for iOS
Uninstall and reinstall Dour iPhone app
Update your iPhone to the latest iOS version

Fix Dour on iPhone unable to connect to server/internet connection issues::

To resolve Dour network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dour black/white screen (blank screen) on iPhone:

Follow the Dour iOS app troubleshooting guide Here →

Dour Android App Issues and Solutions

Fix Dour not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dour app issues:

Force Stop the Dour App
1. On android, goto "Settings" » click Dour app. » click "Force Stop".

Update Dour to the latest version on PlayStore

Clear Dour App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dour app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dour.

Fix Dour unable to contact server/ Dour internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dour » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dour » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dour on android.

Solve Dour black/white screens issue on Android:

Follow the Dour android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dour Festival, developers of Dour.

About this app

Discover the lineup, get real-time info, create your own timetable, check the map, listen to music and enjoy all the features and information you need to fully experience your this app Festival 2022 !