Contact Goldenwest Support
Published by Goldenwest Credit Union on 2023-12-12 About: Securely manage your account anytime, anywhere with free mobile banking from
Goldenwest Credit Union. Login to your account using your same online branch
login credentials or using biometrics.
How to Contact Goldenwest Customer Service/Support
Listed below are our top recommendations on how to get in contact with Goldenwest Mobile Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Goldenwest Mobile Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Goldenwest Credit Union
100% Contact Match
Developer: GWCU
E-Mail: [email protected]
Website: Visit Goldenwest Website
Reported Issues: 3 Comments
By Mickey The Very Angry
Old interface was better, this new update over complicated things
The app just got recently updated including a complete GUI overhaul and it’s horrible. The old interface was so much easier to manage and very straight forward. I can’t find where anything is on this new interface and what I have been able to find so far, is over complicated when you compare it to the old update. Example: credit card or loan payments. It used to let you right on login if there was a balance due and when it would be due. This new interface requires I click into the loan and find where and when it’ll be due. Why can’t they have the info up front like they used to? The other issue I’ve been running into is the constant crashes in this app, the old one used to never crash- this new interface updated app has crashed 3 times in less than 5 minutes. I’m on a newer iPhone and I always close out apps not in use, so it’s not a memory issue. If it ain’t broke, don’t fix it! GWCU, please go back to the old interface or work on improving this new interface. As it currently sits, this is unusable.
By JustanIrishlad
Gets stuck
The latest version of this app is horrible, buggy, slow, non-intuitive and crashes frequently, even before displaying the sign on fields in some cases, and this is on an iPhone 12. First of all, the password requirements changed and you can no longer use Touch/Face ID with it. It gets stuck when trying to login and will not allow you to confirm your personal info. A very generic message “an error occurred processing your request, please try again” which cannot be bypassed. Fix this mess and tell CUNA to do better software testing before forcing these updates onto their customers and ultimately CU members.
By Rickytickyt
Needs improvements
The app shows the basics and gives the basic functions to manage your finances. It even tries to give you financial insight by showing how much you spend in a month. However, if you have multiple accounts the spending is graphs are unclear because it does not account for the moving of money from one account to another. Also, showing how much money is coming would be an amazing and important feature to include to show how much money you should be spending or how much you should reduce your savings.
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- Pulling issues faced by users like you is a good way to draw attention of Goldenwest Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Goldenwest Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Goldenwest Mobile Banking.
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