🏷️ About: Mashreq Mobile is designed to provide you with convenience & ease of banking at your fingertips. The user friendly and intuitive User Interface provides a consolidated view of your banking relationship, check balances, pay bills, send money, get merchant offers, withdraw cash without a card and much more.
Pros
- By far the best online banking app I’ve used
- Great app for all bank transactions and enquiries
- Much more stable after update
by Censa13
I have been using MashreqUAE for a while now and since the update on the 3rd of October, it doesn't load up,
I get 3 alerts which I reject (location, Siri and notifications). Then it goes to the loading screen showing that it takes longer than normal, then simply hangs!
If you creat or update an App make sure it works, test it, test it and test it again!
Very poor quality as usual from this bank!
You don't make possible, you make it impossible!
I'm sure that whomever developed MashreqUAE for you can share reports of potentially how many less users have used it since the update, so pay attention to yours customers and maybe just maybe you will get some loyalty.
Rant over!
by Moe Malik
- A month and half after verification and account is yet not activated
- called multiple times and they take FOREVER to pick up, on a paid number mind you.
- every time they said “we’ll bump your request for the debit card up”, then nothing.
Just gonna take my money elsewhere, would not recommend.
by Mnivar
I enter my log in details but the log in button remains gray. I have installed and uninstalled on multiple devices. When I log in on the website everything works.
by Fadi_s
Stop sending app notifications and app offers...you’re a bank not grocery !!!!!
Every time I want to open MashreqUAE to use its services I need to carefully cancel all notifications. It's not professional way to get the customer attention..👎🏻
by Monamonamm
I cant believe this is an app which a bank like Mashreq created 😒 like you have no enough money to spend on a better tech company .
To activate it go to ATM then whyyyy i should download it ?????? Bad bad baddd
by Zariyan Durrani
App not working after upgrade on 5 Sep 2919, pls look into it
by Celestial Member
I have been scheduling an appointment for my Mashreq kit have been calling all day no response and I’m been charged for the calls
by Amadojp
Hi app worked fine when I was dxb but MashreqUAE on iPad is not updated outside UAE. Why is this I can’t pay my bills in uae
by M. K. M
Total failure in the money transfer issue with MashreqUAE update. The waiting time for taking ur complain call is about 45 mnts at least.. no body answers your complain.. previously the service wasnt bad. You shld find a solution for such deterioration..
by Userf156
I’m using IPhone for MashreqUAE. Sometimes it doesn’t show any products in the list as no cards, no account, no loans. Doesn’t respond to transactions or statements. Need to improve a lot.
by Abdulkarim101
The application is not opening while am aboard, it used to work but after the update it doesn’t work.
Please fix this soon
by SiriusCove
After the new update, I I can no longer add payment reference/note to beneficiary when I make international wire transfers, the field is missing, please fix this ASAP as it causes payments getting delayed, not credited or go missing! Thanks!
by NavJam
Why?
by Sreeya W
I tried to transfer money to a non-Mashreq beneficiary from my list and the transfer was rejected. It asked me to enter a 'purpose of payment.' There is no option in your iPhone app to enter purpose of payment, and that's why the transfer does not go through. Please fix it!
Thanks.
by DXB_Res
The application has descent functionality however 1) performance needs to be improved (it’s slow) 2) user experience needs improvement. MashreqUAE requires simplification ....it’s over engineering ....the UX team need to keep the client in mind when designing.3) MashreqUAE keeps on giving me ‘we are sorry there seems to be an error in your request....’ every week after enabling the Face ID.
As the digital bank award winner I would expect much more, especially when compared with other banks’ mobile apps. (EmiratesNBD, ADIB)
by Lladoc
No hassle while getting a cash advance as you can do it online at a reasonable interest
by JJDXB
I use MashreqUAE on everyday transactions, nice app but the top notch portion on left and right doesn’t work on my previous iPhone X and the current New XR. Please fix this as the back menu resides on left top corner
by Suleef
Great app usefull all bank transactions and enquiry. I recommend to all mashreq account holders
by NzaarI
I regularly use online banking apps of 4 banks in UAE and 4 other banks in Pakistan, USA, and Canada. snapp is, by far, the best online banking app I’ve used.
Full disclosure: I’m a Mashreq employee. But I still maintain, snapp is awesome.
by Sparuo
Thanks for the update. Now it is much more stable.
I used to be a customer of this bank however they treated me extremely badly when I decided to close my account with them as they weren’t ready to provide me with personal loan that was a few years ago but today they went to a another level of untrustworthyness when one of their employees called as Guaar called me from his cell no 050 4451069 asking me if I would be interested in availing one of their CC when I refused saying I didn’t want to deal with this bank due to my past experience he immediately tried to sell me a CC for HSBC to which I refused also then he started laughing at me a potential customer maybe he should be send for retraining on how to convince customers rather then losing them I sincere request to Mashreq management to investigate how come your employees are trying to sell other bank’s CC??? I am sure this should be affecting company targets whereas the smart employee making his own profits something to surely look into ??
I used to be a customer of this bank however they treated me extremely badly when I decided to close my account with them as they weren’t ready to provide me with personal loan that was a few years ago but today they went to a another level of untrustworthyness when one of their employees called as Guaar called me from his cell no 050 4451069 asking me if I would be interested in availing one of their CC when I refused saying I didn’t want to deal with this bank due to my past experience he immediately tried to sell me a CC for HSBC to which I refused also then he started laughing at me a potential customer maybe he should be send for retraining on how to convince customers rather then losing them I sincere request to Mashreq management to investigate how come your employees are trying to sell other bank’s CC??? I am sure this should be affecting company targets whereas the smart employee making his own profits something to surely look into ??
Yes. Mashreq UAE is very safe to use. This is based on our NLP (Natural language processing) analysis of over 3,155 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Mashreq UAE Is 49.8/100.
Yes. Mashreq UAE is a totally legit app. This conclusion was arrived at by running over 3,155 Mashreq UAE User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Mashreq UAE Is 67.2/100..
Mashreq UAE works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
The user friendly and intuitive User Interface provides a consolidated view of your banking relationship, check balances, pay bills, send money, get merchant offers, withdraw cash without a card and much more.
You can easily access Mashreq Mobile & Mashreq Online using the same username and password, there is no need to register separately for mobile banking.
Mashreq Mobile is designed to provide you with convenience & ease of banking at your fingertips.
